Lead File Handler

Keoghs; Liverpool; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

25 days holiday per year (increases)

Private medical insurance

Pension contribution

Cycle to work scheme

Tech scheme

Season ticket loan

Gym access

Job summary

Keoghs is seeking a Lead File Handler to join our Industrial Disease team in Liverpool. You will own your caseload including NIHL and disease claims, guiding the team and providing clear instructions to support client outcomes.

You will mentor junior colleagues, drive process improvements, and ensure compliance with SRA Standards & Regulations while contributing to strategic growth and service excellence within a collaborative, sociable team.

Qualifications

• Manage caseloads including NIHL and disease claims.
• Review documents and evidence, progress claims, disclosures.

Responsibilities

• Manage your caseload efficiently, reviewing documents and evidence, handling disclosure, preparing reports, and progressing claims.
• Conduct investigations with Insurers and Insureds, gather and assess witness statements, instruct and liaise with experts.
• Attend court appointments, conferences, and trials, ensuring deadlines and court timetables are met.
• Maintain strong relationships with clients, stakeholders, and colleagues, providing clear instructions and effective communication.
• Mentor and develop Assistant File Handlers, ensuring all work aligns with SRA Standards & Regulations and Keoghs Values.

Job description

Department: Legal

Location: Liverpool

Description

• As part of our on-going growth strategy, we are looking for a Lead File Handler to join our Industrial Disease team in Liverpool to help service their ever-growing roster of clients across Industrial Disease.
• Take ownership of your own caseload, including NIHL and other disease claims, while making a real impact on clients’ outcomes.
• Play a key role in shaping team strategy, mentoring junior colleagues, and identifying opportunities for innovation and growth
• Join a dynamic, supportive, and sociable team with excellent career development opportunities.

Key Responsibilities

• Manage your caseload efficiently, reviewing documents and evidence, handling disclosure, preparing reports, and progressing claims.
• Conduct investigations with Insurers and Insureds, gather and assess witness statements, instruct and liaise with experts.
• Attend court appointments, conferences, and trials, ensuring deadlines and court timetables are met.
• Maintain strong relationships with clients, stakeholders, and colleagues, providing clear instructions and effective communication.
• Mentor and develop Assistant File Handlers, ensuring all work aligns with SRA Standards & Regulations and Keoghs Values.

Skills, Knowledge and Expertise

• Manage your caseload efficiently, reviewing documents and evidence, handling disclosure, preparing reports, and progressing claims.
• Conduct investigations with Insurers and Insureds, gather and assess witness statements, instruct and liaise with experts.
• Attend court appointments, conferences, and trials, ensuring deadlines and court timetables are met.
• Maintain strong relationships with clients, stakeholders, and colleagues, providing clear instructions and effective communication.
• Mentor and develop Assistant File Handlers, ensuring all work aligns with SRA Standards & Regulations and Keoghs Values.

Why apply

• Be part of a fast-growing, respected team where your work makes a difference.
• Access career development, mentoring, and leadership opportunities.
• Work in a friendly, professional environment that values innovation, collaboration, and results.

Benefits

• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Family Cover Private Medical Insurance ( Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death in Service
• Critical Illness Cover
• PHI/Income Protection ( Private health insurance)
• Pension Contribution based 5% Employee / 3% Employer
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

*after successfully completing probation