Lead Facilities Supervisor

Worley; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

Une entreprise leader dans le secteur des services professionnels recherche un Lead Facilities Supervisor pour superviser les opérations et les projets de gestion des installations à Londres. La personne sélectionnée sera responsable de l'amélioration des services, de la gestion des équipes, et de la liaison avec les parties prenantes. Ce rôle exige un excellent sens de l'organisation, des compétences en communication et une capacité à travailler sous pression, tout en ajoutant de la valeur à un environnement de bureau dynamique.

Qualifications

• Connaissance des systèmes internes comme HybridHero et EMS.
• Compétences intermédiaires à avancées en Microsoft Office 365.
• Excellentes compétences en communication et service client.

Responsibilities

• Superviser les opérations quotidiennes du bureau et les équipes.
• Gérer les demandes de service et le suivi des rapports.
• Agir comme contact principal pour le personnel et les clients.

Skills

Communication

Service client

Résolution de problèmes

Gestion du temps

Capacité analytique

Compétences techniques

Education

Certificats de premiers secours, incendie, et opérateur de défibrillateur (souhaitable)

Tools

Microsoft Office 365

HybridHero

EMS

GBS

PeopleLink

PeopleSuccess

WorkRite

Job description

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Job Description - Lead Facilities Supervisor (LON0384):

Building on our past. Ready for the future

Worley is a global professional services company of energy, chemicals and resources experts headquartered in Australia. We are currently bridging two worlds as we accelerate towards more sustainable energy sources, while helping our customers provide the energy, chemicals and resources that society needs now.

We partner with our customers to deliver projects and create value over the life of their assets. We solve complex problems by finding integrated data-centric solutions from consulting and engineering to installation, commissioning, decommissioning, and remediation. Join us and help drive innovation and sustainability in our projects.

Lead Facilities Supervisor

You'll be:

• Supervising daily office operations, local facilities team, and all third-party site-based contractors.
• Managing office services: purchasing, facilities management (hard and soft services).
• Managing tasks, projects, utilization, and budgets.
• Suggesting improvements or additions to services and processes as needed.
• Co-managing the FM harmonization project across the UK.
• Overseeing ongoing and upcoming FM projects, including policy reviews, procurement alignment, data auditing, and office space planning.

Accountabilities:

• Handling daily office operations and BAU activities.
• Serving as the main point of contact for staff, contractors, and clients.
• Managing files, databases, records, and activity reports.
• Managing requests and service requests, tracking progress, and creating reports.
• Managing finance, hospitality, access control, and onboarding/offboarding processes.

You'll have:

Job Specific Knowledge:

Proficiency with in-house systems such as HybridHero, EMS, GBS, PeopleLink, PeopleSuccess, and WorkRite (training provided).

Education and Qualifications:

Desirable: First Aid, Fire Marshal, Defibrillator Operator certifications.

HSE Capability:

• Reporting near misses and hazards.
• Supporting audits as required.

IT Skills:

Intermediate to advanced skills in Microsoft Office 365.

People Skills:

Good communication, customer service, and interpersonal skills.

Other Skills:

• Problem-solving with a positive attitude.
• Good organizational and time management skills.
• Attention to detail.
• Team player willing to learn.
• Strong analytical and technical skills.
• Awareness of team strategies and customer needs.

Moving Forward

We aim to energize and empower our people to drive sustainable impact through a culture of belonging, connection, and innovation. We are committed to building a diverse, inclusive, and respectful workplace, supporting workforce reskilling, and transitioning to low-carbon energy technologies.