Lead Engineer, Critical Services Supervisor

CBRE, Inc.

Brighton

On-site

GBP 55,000 - 75,000

Full time

14 days+

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Job summary

CBRE Global Workplace Solutions in Brighton is seeking a Critical Services Supervisor to provide technical leadership and ensure safe, reliable operation of critical building systems. You will lead a shift team, coordinate maintenance and works orders, drive continuous improvement, and manage risk with a strong focus on safety and client satisfaction.

Join CBRE to support a frictionless workplace experience for our client and develop your leadership and engineering expertise in a dynamic

Qualifications

Relevant technical qualification and 5+ years of job-related experience.
Prior shift manager or supervisory experience is preferred.
City & Guilds / NVQ Level 3 or equivalent in electrical installation, together with the 18th Edition IET Wiring Regulations requirement stated for the role.
Ability to meet the physical requirements of the role, including stooping, standing, walking, climbing stairs or ladders, and lifting or carrying loads of 50 lbs. or more.
Full driving licence required.
Participation in an on-call rota of one week in six is required, covering 17:00 to 08:00 Monday to Friday and 24 hours a day on Saturday and Sunday.
A fixed fee is paid for each on-call week. Call-outs receive a minimum payment of four hours’ overtime, with additional hours paid where the task takes longer. The first four hours and subsequent hours are paid at x1.5 Monday to Saturday, and at x2.0 on Sundays and Bank Holidays.

Responsibilities

Lead the technical team and coordinate workloads, deadlines, and service delivery.
Provide holiday, training, and sickness cover for other members of the shift team.
Lead by example and model CBRE RISE values.
Guide team members in applying practices and procedures, share expertise, and build consensus.
Assist with the development and delivery of critical services training programmes.
Support a high-performance culture focused on safety, service excellence, and continuous improvement.
Review work logs and outstanding items to ensure completion.
Coordinate day-to-day work orders and maintenance activities to support customer satisfaction.
Evaluate Planned Preventative Maintenance assessments and recommend improvements.
Ensure maintenance and reactive works follow procedures, asset needs, and site standards.
Identify opportunities to improve maintenance delivery, reliability, and efficiency.
Document and escalate out-of-line situations.