Lead Digital Transformation Change & Delivery Manager

Hollis; Nottingham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading real estate consultancy is seeking a Lead Digital Transformation Change & Delivery Manager to oversee strategic programme delivery and continuous improvement initiatives. The candidate will lead large-scale system implementations, manage cross-functional teams, and ensure project governance. This senior role requires strong stakeholder engagement and knowledge of Agile methodologies, with a proven track record in driving cultural change and delivering business impact.

Benefits

Life assurance and private medical insurance

Season ticket loan

5% Employer pension contribution

25 days of holiday plus an extra day off on your birthday

Cycle to work scheme

Longevity awards

Qualifications

• Proven experience in programme delivery and continuous improvement.
• Strong stakeholder engagement and governance capabilities.
• Familiarity with ERP and related platforms beneficial.

Responsibilities

• Lead delivery of cross-functional programmes.
• Oversee governance structures and project reporting.
• Champion a culture of learning and continuous improvement.

Skills

Programme delivery

Continuous improvement

Stakeholder engagement

Microsoft Dynamics 365

Agile methodologies

Cross-functional team management

Education

Project management qualification (e.g., APM)

Prince2 or MSP qualifications

Job description

Overview

Hollis is recruiting for a Temporary – Lead Digital Transformation Change & Delivery Manager. This role leads the delivery of strategic programmes and oversight of continuous improvement initiatives, ensuring successful outcomes through structured governance, user adoption, and business change management. It is responsible for overseeing large-scale system implementations, optimising processes, and embedding a culture of change, innovation and accountability. This role is a senior position reporting directly to the CTO/Innovation Director.

Programme Delivery

• Lead the end-to-end delivery of cross-functional programmes, ensuring alignment with strategic goals.
• Develop a project management and governance framework.
• Lead continuous improvement programmes focused on Dynamics 365 or any other strategic implementations as directed by management board, related to core systems, taking an agile approach.
• Work with innovation, development, testers and wider business to implement ideas generated from our innovation incubator.
• Manage dependencies across workstreams and ensure coordinated execution.
• Oversee governance structures, RAID logs, and stakeholder reporting.
• Collaborate with business units to define scope, timelines, and success metrics.
• Lead transformational initiatives involving restructuring, technology implementation, simplification or cultural change.
• Align people, processes, and technology to strategic objectives.

Continuous Improvement

• Work with various stakeholders to identify opportunities for process optimisation across the business supporting the business improvement manager.
• Lead and take ownership for delivery of initiatives ensuring delivery in accordance with plans and governance.
• In liaison with the innovation and continuous improvement teams lead improvement initiatives using data-driven insights and stakeholder feedback.
• Champion a culture of learning and iterative development.

Team Leadership

• Overall leadership of the transformation team.
• Allocate resources effectively and ensure cross-team collaboration.
• Foster a high-performance culture aligned with organisational values.
• Lead and drive operational discipline in the team, ensuring adherence to our documented processes, procedures, mandatory training, performance reviews and SLAs.
• Develop and coach team members.

Change & Innovation

• Partner with change leads to ensure readiness for new capabilities and releases.
• Stay informed on industry best practices and technology trends.
• Working with relevant stakeholders implement strategies to address resistance and promote a culture of change.
• Partner with vendors and internal teams to deliver tailored adoption plans.

Budget & Vendor Oversight

• Manage supplier relationships and ensure financial accountability related to project budgets.

Project Reporting & Governance

• Ensure weekly and monthly reporting to project teams and steering groups.
• Project Terms
• Monitor KPIs and benefits realisation against baselines.
• Provide dashboards and insights to stakeholders for decision-making.

Skills & Experience

• Proven experience in programme delivery and continuous improvement.
• Able to evidence large transformation change delivery and impact.
• Strong stakeholder engagement and governance capabilities.
• Familiarity with Microsoft Dynamics 365, other ERP and related platforms would be beneficial.
• Experience managing cross-functional teams and driving cultural change.
• Knowledge of Agile, Lean, or Six Sigma methodologies is a plus.
• Member or working towards APM (project management qualification).
• Prince 2 or MSP qualifications beneficial.

The Company

Hollis is a leading independent real estate consultancy. We work with owners, occupiers, developers and funders, across both private and public sectors, to help them get more out of their real estate, at every stage of the property life cycle.

We’re a multi-skilled team of surveyors, engineers, ESG consultants, project managers and technical specialists operating across the UK, Ireland, Germany, Spain and The Netherlands. We have a unique way of working and believe that people do things better by doing them together. We aim to do the right thing, be clear, transparent and find some fun along the way.

Why join us?

We are hardworking, progressive, successful and fun. We’re independently-owned and independently-minded, not afraid to give honest advice or to be ourselves. We aim to achieve the right balance for you, delivering excellent client service whilst supporting you in fulfilling your potential and achieving your goals.

We offer a highly attractive salary and a generous benefits package including:

• Life assurance and private medical insurance
• Season ticket loan
• 5% Employer pension contribution
• 25 days of holiday and an extra day off on your birthday
• Cycle to work scheme, retail vouchers, gym discounts and more
• EV car scheme
• Longevity awards

Hollis operates a hybrid-working policy giving employees the opportunity to work between their home and our offices, where their job allows it. In addition, employees are encouraged to request flexible working hours when needed and we work hard to accommodate where we can.

We are a sociable bunch and host pay day drinks, quarterly lunches, quiz nights and cultural and sporting activities to socialise and have fun with your colleagues. We also give back and take part in numerous charity events all over the country throughout the year.

We\'re Inclusive

Together we welcome, we embrace, and we celebrate our differences. Our aim is to provide a diverse and inclusive workplace which supports and cares for all our employees, including those from underrepresented or non-dominant groups. We’re focused on a culture of inclusion; where all barriers including prejudice are removed from our working environment; and where all our people are empowered to be the best they can be.

Don’t meet every single requirement? If you would like the opportunity to join Hollis but your past experience is not an exact match, we encourage you to apply anyway as you could be the right candidate for this role or another role within the company.