Lead Delivery Manager

NHS; Cardiff; Hybrid; GBP 54,000 - 62,000; Full time

Job summary

Digital Health and Care Wales seeks a dynamic Lead Delivery Manager to transition project delivery to a product-oriented model. The role involves leading Agile teams, managing projects, and fostering stakeholder relationships in a fast-paced environment, with a focus on delivering tangible benefits to health services.

Benefits

Flexible working

28 days annual leave plus Bank Holidays

Opportunities for career development

Qualifications

• Experience in Agile and Lean practices.
• Proven track record in project delivery.
• Ability to coach and mentor teams.

Responsibilities

• Lead multidisciplinary teams and manage day-to-day progress.
• Coach and train teams in Agile practices.
• Create efficient and productive work environments.

Skills

Agile methodologies

Project management

Leadership

Stakeholder engagement

Job description

Job summary

Are you a dynamic and experienced Delivery Manager with a desire to maximise the potential of adopting agile methodologies?

Or a proactive and experienced Project Manager with a passion for transitioning project delivery into product delivery?

Are you forward-thinking, looking for a new challenge, a chance to make a difference, add value, and deliver tangible benefits? Do you thrive in a fast-paced, innovative environment and enjoy leading multidisciplinary teams? If so, Digital Health and Care Wales has an exciting opportunity for you.

We are seeking a Lead Delivery Manager to join the new Digital Delivery Team within the Operations Directorate. You will play a pivotal role in transitioning from traditional project delivery to a product-oriented delivery operating model that meets the evolving needs of our service providers and users.

Main duties of the job

The post holder will be responsible for leading multidisciplinary teams within the Operations Directorate, creating an environment that enables delivery at pace in line with DHCW and NHS Wales standards and procedures. You will line manage the scrum team, remove blockers, lead Agile ceremonies and project management meetings, and work closely with Product and Service Managers to track and report progress.

Fundamental to this role is creating an efficient, organized, and productive environment to enable the team to deliver. You will manage the day-to-day progress of the Delivery Team, build effective stakeholder relationships, promote the right mindset, encourage participation, and align sprint goals with project milestones and strategic objectives.

The ability to speak Welsh is desirable; English and/or Welsh speakers are equally encouraged to apply.

About us

Digital Health and Care Wales (DHCW) is a national body and part of NHS Wales. We partner with NHS Wales and other stakeholders to provide digital and data services supporting health and social care in Wales. We deliver over 100 services and major digital transformation programmes, providing expert advice on cybersecurity and information governance. Our goal is to empower staff and patients with digital tools to improve health and wellbeing, always putting people at the center of our work.

Employee benefits

We offer flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays, and opportunities for career development. We value our staff as the most important part of our organization.

Details

• Posted on: 22 May 2025
• Pay scheme: Agenda for change
• Band: Band 8a
• Salary: £54,550 to £61,412 per annum
• Contract: Permanent
• Working pattern: Full-time, Flexible working
• Location: Cardiff, CF11 9AD (Hybrid working)

Job responsibilities

As an experienced Agile Delivery Manager or Project Manager, you will:

• Coach and lead teams in Agile and Lean practices, acting as a recognized expert and advocate.
• Coach, train, and mentor other teams as the central expertise.
• Apply specialist knowledge across work procedures, underpinning theoretical and practical experience.
• Identify and overcome obstacles, providing positive support to resolution.
• Create or tailor new ways of working and innovate continually.
• Visualize outcomes, articulate them clearly, and engage stakeholders to gain buy-in and trust.

You will also ensure effective project controls and planning to coordinate organisational and national programmes, including:

• DevOps: optimizing software capability, automation, and integration.
• Open Architecture: adopting frameworks to accelerate delivery.
• Cyber Security: reducing risks and improving NHS Wales security.
• Cloud: utilizing modern digital tools and maintaining critical IT infrastructure.