Lead Contract Supervisor – Repairs & Maintenance

Housing Group; Warrington; On-site; GBP 39,000 - 41,000; Full time

Benefits offered by this job

Vehicle & fuel

Pension with employer contributions

Medicash healthcare

Discount scheme

23 days leave + discretionary days

Job summary

Your Housing Group is recruiting a Contract Supervisor to lead a team of Trade Operatives in the Warrington area, overseeing repairs and maintenance to ensure high standards and customer satisfaction. You will manage day‑to‑day operations, monitor performance, drive continuous improvement, and coordinate with in‑house teams and the wider supply chain to meet targets.

The role offers a competitive package including a pension with employer contributions, Medicash healthcare, 23 days leave plus

Qualifications

• Experience leading a repairs or field-service team.
• Proven ability to manage customer relationships.
• Excellent communication and ICT familiarity.
• Full UK Driving Licence.
• Strong organisational and problem-solving skills.
• Customer- and performance-focused mindset.

Responsibilities

• Supervise and support a team of Trade Operatives in Warrington.
• Ensure repairs are completed to high standards and on time.
• Monitor performance, conduct quality checks and drive improvements.
• Communicate clearly with customers, peers, and front-line teams.
• Manage ICT systems and Microsoft packages as part of service delivery.

Skills

Leadership

Communication skills

Customer service

Driving license

Problem-solving

Team management

Job description

Your Housing Group is recruiting a Contract Supervisor to lead a team of Trade Operatives in the Warrington area, overseeing repairs and maintenance to ensure high standards and customer satisfaction. You will manage day‑to‑day operations, monitor performance, drive continuous improvement, and coordinate with in‑house teams and the wider supply chain to meet targets.

The role offers a competitive package including a pension with employer contributions, Medicash healthcare, 23 days leave plus