Housing Repairs Contract Supervisor (Vehicle Included)

Your Housing Group; Stretford; On-site; GBP 39,000 - 41,000; Full time

Benefits offered by this job

Vehicle provided

Fuel allowance

Pension

Healthcare plan

Discount scheme

Job summary

Your Housing Group is seeking a Contract Supervisor in Warrington to lead a team of Trade Operatives within the Repairs and Maintenance Division. You will oversee day-to-day operations, quality checks and performance management, driving continuous improvement and customer-focused service.

You will work a 40-hour week Mon-Fri, travel to YHG locations as needed, and attend training at Head Office in Birchwood. A UK driving license is required and a vehicle is provided.

Qualifications

• Genuine motivation to achieve results with experience in a repairs service and managing staff.
• Experience building and maintaining constructive relationships with customers, peers and frontline teams.
• Excellent communication skills and ability to share information and give clear instructions to team colleagues.
• Strong analytical and communication skills.
• Strong organisational and problem-solving skills.
• Full UK Driving License.
• Collaborative team player attitude with a focus on customer and performance.

Responsibilities

• Supervise a team of Trade Operatives in the Warrington area, guiding and supporting high standards and customer satisfaction.
• Conduct quality checks, manage performance, and drive a continuous improvement culture within the team.
• Ensure repairs are completed to a high standard and maintain excellent customer service.
• Communicate effectively and use ICT systems and Microsoft Office to support service delivery.

Skills

Team leadership

Customer service

Communication

Analytical skills

Organisational skills

Full UK Driving License

Customer-focused

Performance management

Tools

ICT systems

Microsoft Office

Job description

Your Housing Group is seeking a Contract Supervisor in Warrington to lead a team of Trade Operatives within the Repairs and Maintenance Division. You will oversee day-to-day operations, quality checks and performance management, driving continuous improvement and customer-focused service.

You will work a 40-hour week Mon-Fri, travel to YHG locations as needed, and attend training at Head Office in Birchwood. A UK driving license is required and a vehicle is provided.