Lead Content Designer — Public Sector (Contract)

Brio Digital Limited; Greater London; On-site; GBP 110,000 - 140,000; Full time

Job summary

Brio Digital is seeking an experienced Lead Content Designer for a 6-month contract in London (onsite 2x per month). You will lead content design on a Central Government programme via a delivery partner, setting standards and guiding a multidisciplinary team to deliver clear, accessible, user-centred services.

You will mentor designers, work with researchers and product managers, ensure WCAG 2.2 AA compliance and participate in service assessments with senior stakeholders.

Qualifications

• Proven experience as a Lead or Senior Content Designer in Central Government or the wider public sector.
• Track record of taking services through GDS service assessments (Alpha, Beta or Live).
• Experience leading and developing content designers in agile, multidisciplinary teams.
• Expert writing and editing skills, able to simplify complex policy into plain English.
• Strong knowledge of accessibility standards and inclusive design.
• Experience with content management systems and GOV.UK Design System.

Responsibilities

• Lead the content design approach across the programme, setting direction, standards and ways of working.
• Mentor and quality-assure the work of content designers, running content crits and pair-writing sessions.
• Work closely with user researchers, service designers, interaction designers and product managers to shape end-to-end services.
• Use research and data to identify user needs and continually improve content.
• Make sure content meets the GOV.UK style guide, GDS Service Standard and accessibility requirements (WCAG 2.2 AA).
• Represent content design in service assessments and with senior stakeholders, and challenge decisions constructively where needed.

Skills

Content design leadership

Mentor content designers

Plain English writing

Stakeholder management

GOV.UK accessibility standards

Inclusive design

Tools

GOV.UK Design System

Content management systems

Figma

Mural

Job description

Brio Digital is seeking an experienced Lead Content Designer for a 6-month contract in London (onsite 2x per month). You will lead content design on a Central Government programme via a delivery partner, setting standards and guiding a multidisciplinary team to deliver clear, accessible, user-centred services.

You will mentor designers, work with researchers and product managers, ensure WCAG 2.2 AA compliance and participate in service assessments with senior stakeholders.