Lead Cleaning & Logistics Operations (Deputy)

Churchill Group; Twickenham; On-site; GBP 40,000 - 54,000; Full time

Job summary

Churchill Group is seeking a Deputy Cleaning & Logistics Manager to oversee cleaning and logistics for a multi-building site in Teddington, West London. You will support the Site Operations Manager, drive SLA/KPI delivery, and ensure regulatory compliance across health and safety, COSHH, and client specifications.

You will lead on planning, allocation, and real-time resource adjustments to maintain service levels while coaching teams to consistently meet contractual targets.

Qualifications

• Proven experience in a supervisory or deputy management role within cleaning, facilities management, soft services, or logistics operations.
• Strong understanding of SLA and KPI management with a track record of delivering targets.

Responsibilities

• Support the Site Operations Manager in the leadership and coordination of cleaning and logistics operations on site.
• Take ownership for daily delivery of all SLAs, KPIs, and work orders across shifts.
• Monitor and enforce quality standards for logistics movements, cleaning, waste management, and conduct regular inspections and audits.
• Ensure compliance with health & safety regulations, COSHH, PPE, and client/site rules.
• Oversee planning and allocation of daily and scheduled work orders; adjust resources to maintain service levels.
• Supervise and motivate cleaning and logistics teams with clear direction and feedback.
• Demonstrate experience supervising teams and delivering operational targets under pressure.

Skills

Leadership

Coordination

SLA/KPI management

Quality assurance

Health & safety

COSHH

Team supervision

Job description

Churchill Group is seeking a Deputy Cleaning & Logistics Manager to oversee cleaning and logistics for a multi-building site in Teddington, West London. You will support the Site Operations Manager, drive SLA/KPI delivery, and ensure regulatory compliance across health and safety, COSHH, and client specifications.

You will lead on planning, allocation, and real-time resource adjustments to maintain service levels while coaching teams to consistently meet contractual targets.