Deputy Cleaning & Logistics Manager

Churchill Services; Teddington; On-site; GBP 47,000 - 50,000; Full time

Benefits offered by this job

Employee ownership

33 days holiday

Sick pay

Maternity and paternity leave support

Life assurance

24/7 GP & wellbeing support

Volunteer days

Discounts & perks

Training & development

Wellbeing & Inclusion

Recognition & rewards

Job summary

Churchill Services in London-based site is seeking a Deputy Cleaning & Logistics Manager to oversee cleaning and logistics for a multi-building site in Teddington, West London. You will drive SLA/KPI delivery, supervise teams, and ensure safety compliance while coordinating resources to maintain service levels.

You will support the Site Operations Manager, manage daily work orders, and uphold client specifications across shifts, with a strong focus on quality and regulatory standards.

Qualifications

• Proven experience in a supervisory or deputy management role within cleaning, facilities management, soft services, or logistics operations.

Responsibilities

• Support the Site Operations Manager in the overall leadership and coordination of cleaning and logistics operations on site.
• Take primary ownership for the daily delivery of all SLAs, KPIs, and work orders, ensuring targets are met consistently across shifts.
• Monitor and enforce quality standards for specialised logistics movements, and related services, cleaning, waste management and conducting regular quality inspections and audits.
• Ensure full compliance with health & safety regulations, company policies, client specifications, and any relevant industry standards (including COSHH, PPE, and site-specific rules).
• Oversee the planning, allocation, and completion of daily and scheduled work orders; adjust resources in real time to maintain service levels.
• Supervise and motivate cleaning and logistics teams, providing clear direction, coaching, and performance feedback.

Skills

Supervisory experience

SLA KPI management

Quality assurance

Team supervision

Health & safety

Job description

Location: Based in Teddington, Greater London

Salary: £47,000 to £50,000 per annum

We are looking for a Deputy Cleaning & Logistics Manager to join our team and to look after both Cleaning and Logistics for our client in Teddington, West London and to ensure all contract standards required by the client are achieved. You will be supporting the Cleaning of a multi-building site and Customs and Taxation of goods passing through the ILS as guided by current HMRC regulations on behalf of the client.

As a Deputy Cleaning & Logistics Manager you’ll be:

• Support the Site Operations Manager in the overall leadership and coordination of cleaning and logistics operations on site.
• Take primary ownership for the daily delivery of all SLAs, KPIs, and work orders, ensuring targets are met consistently across shifts.
• Monitor and enforce quality standards for specialised logistics movements, and related services, cleaning, waste management and conducting regular quality inspections and audits.
• Ensure full compliance with health & safety regulations, company policies, client specifications, and any relevant industry standards (including COSHH, PPE, and site-specific rules).
• Oversee the planning, allocation, and completion of daily and scheduled work orders; adjust resources in real time to maintain service levels.
• Supervise and motivate cleaning and logistics teams, providing clear direction, coaching, and performance feedback.

As a Deputy Cleaning & Logistics Manager you’ll have:

• Proven experience in a supervisory or deputy management role within cleaning, facilities management, soft services, or logistics operations.
• Strong understanding of SLA and KPI management, with a track record of consistently delivering against contractual performance targets.
• Solid knowledge of quality assurance processes, cleaning standards, and operational compliance in a multi-service environment.
• Experience supervising teams and managing day-to-day operational delivery under pressure.
• Good working knowledge of health & safety legislation relevant to cleaning and logistics environments.

This is an excellent opportunity for a driven professional who takes pride in maintaining high standards and delivering outstanding results. If you’re ready to take the next step in your cleaning management career, we’d love to hear from you.

What we offer you

The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.

What’s in it for you?

• Employee Ownership – You are part of our success!
• 33 days holiday (including bank holidays)
• Company sick pay
• Maternity and paternity leave support
• Life assurance cover
• 24/7 GP access, plus mental health, wellness, financial, and legal support
• Two paid volunteering days per year – Give back to a cause that matters to you
• Exclusive perks and discounts – More than 250 deals available
• Ongoing training and development – From apprenticeships to leadership programs
• Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
• Recognition and rewards – Celebrating our shining stars all year round

We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.

Please note: Security clearance (DBS) and Vetting is required for this role