Lead Claims Handler – 27902

TN United Kingdom; London; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated claims handler to manage a diverse caseload within the Claims Handling department. This role involves investigating and negotiating claims while providing support to team members and ensuring adherence to the Claims Handling Protocol. Ideal candidates will have experience in clinical negligence or personal injury claims, along with a solid understanding of Civil Procedure Rules. Join a dynamic team culture where your contributions will help shape the future of claims management in a fast-paced environment.

Qualifications

• Experience in claims handling, particularly in clinical negligence or personal injury.
• Strong negotiation skills and ability to prioritize tasks effectively.

Responsibilities

• Handle own caseload according to Claims Handling Protocol.
• Investigate, quantify, and negotiate claims effectively.

Skills

Claims handling experience

Negotiation skills

Knowledge of Civil Procedure Rules

Ability to work under pressure

Job description

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Key Duties (including but not limited to):

• Responsible for handling own caseload in accordance with Claims Handling Protocol
• Provide support for other members of the claims handling team & contribute to a positive team culture
• To investigate, quantify and negotiate claims
• Provide assistance & guidance to members during the claims handling process
• Maintain a good working knowledge of current technical & legal developments relevant to the work of the Claims Handling department

Experience required:

• Claims handling experience in clinical negligence or other relevant business area such as personal injury, general insurance or legal environment
• Able to adapt & work under pressure, prioritising as necessary
• Knowledge of Civil Procedure Rules
• Adherence to the Company Claims Handling Protocol