Lead Change Manager

Just Eat Takeaway.com; London; On-site; GBP 50,000 - 80,000; Full time

Job summary

Just Eat Takeaway.com seeks a Change Management Lead to guide global initiatives. This role focuses on stakeholder engagement, effective communication, and implementing strategies that promote seamless transitions during change processes. Join us to empower our teams and drive meaningful transformation in our dynamic environment.

Qualifications

• Proven ability to lead complex global change initiatives.
• Excellent communication and facilitation skills in English.
• Creative and adaptable in evolving environments.

Responsibilities

• Develop and implement global change management strategies.
• Design and deliver training and coaching programs.
• Establish metrics to measure success of change initiatives.

Skills

Change Management

Communication

Stakeholder Management

Analytical Thinking

Job description

Closing Date: 19/06/25

Location: London or Amsterdam

Hungry for a challenge?

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience.

Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role

The Global Change team supports Strategic, transformational and/or portfolio programs and initiatives across JET with a strong focus on the People Side of Change. As a team of Change Management experts, we work with an integrated approach with Project Management, People Communications and Talent & Learning to lead our people through changes with proven methodologies to optimise the success of our initiatives.
We co-create change strategies and plans covering stakeholder analysis, change impact assessment, communications, training and adoption measurement. We partner with the business to execute and deliver these change management plans with the goal of maximising adoption and impact, ensuring we continuously improve how JETers experience change and transformation.
We are JET's internal Change Management consultants, fuelled by our JET Change Management capability - of which we continue to evolve and optimise.

These are some of the key ingredients to the role:

• Lead the development and implementation of global change management strategies for strategic initiatives, aligning them with business goals and applying best-practice methodologies.

• Take ownership of change management tools and frameworks, ensuring consistent application across the organization and collaborating with project owners to leverage existing content.

• Partner with Project and Portfolio Management, People Communications, and Talent & Learning to establish a unified approach for global projects, proactively identifying risks and dependencies.

• Design and deliver training, coaching, and adoption programs to support employees, managers, and leaders through transitions, driving stakeholder engagement through effective communication.

• Establish metrics and feedback mechanisms to measure the success of change initiatives, continuously improving approaches and supporting senior stakeholders in building leadership capability to champion change.

• Ensure consistent upskilling of the wider change team by mentoring and coaching other members of the team.

What will you bring to the table?

• Proven ability to lead and execute complex, large-scale global change initiatives.

• Excellent communication, facilitation, and coaching skills in English (written & spoken).

• Strong stakeholder management abilities, including influencing, challenging, and persuading, while acting as a trusted advisor and demonstrating organizational sensitivity.

• Highly analytical and results-driven, with the ability to leverage data and insights for decision-making and problem-solving, and a proactive, hands-on mentality.

• Creative and adaptable, thriving in agile, evolving environments and seizing opportunities to generate new ideas.

At JET, this is on the menu:

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else is cooking?

Want to know more about our JETers, culture or company? Have a look at ourcareer sitewhere you can find people's stories, blogs, podcasts and more JET morsels.

Are you ready to take your seat? Apply now!

Just Eat Takeaway may close this advert earlier than stated should we receive a high volume of applications