BUSINESS DEVELOPMENT ADMINISTRATOR

East Sussex College Group; Eastbourne; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Competitive FE salary

Generous annual leave

Pension scheme

Job summary

East Sussex College Group is seeking a driven Business Development Administrator to support employer engagement across East Sussex. You will manage CRM records, coordinate proposals and reports, and help convert enquiries into income opportunities for the College.

The role is within the Business Development team, reporting to the Business Development Manager and Advisers. It requires strong organisational skills, proactivity and excellent customer service in a busy environment.

Qualifications

• Strong organisational skills and attention to detail.
• Excellent communication with employers and colleagues.
• Experience providing administrative or customer support.
• Familiarity with CRM systems and data management.

Responsibilities

• Manage employer records, leads and follow-up actions in the CRM.
• Serve as first point of contact for employer enquiries.
• Support preparation of employer proposals, presentations and documents.
• Produce KPI, pipeline and performance reports.
• Coordinate employer events, meetings and activities.
• Collaborate with teams to connect employers with opportunities.
• Support employer communications and promotional activity.
• Ensure timely follow-up of opportunities.

Skills

Organisational skills

Attention to detail

Communication skills

Administrative support

CRM proficiency

Tools

CRM systems

Microsoft Office

Job description

Are you looking for a role where your organisation skills and proactive approach can help drive business growth?

Do you enjoy working with people, managing priorities and making things happen?

We are looking for an organised, proactive and customer-focused Business Development Administrator to join our team.

This is an exciting opportunity to play an important role in supporting our work with employers and partners across East Sussex. You will work closely with the Business Development Manager and Business Development Advisers, helping us deliver an excellent service to employers and maximise new business and income opportunities for the College.

This is much more than a general administration role. You will be at the centre of our employer engagement activity, helping the team manage employer relationships, opportunities and business development activity from initial enquiry through to delivery.

This exciting role will include:

• CRM and pipeline management, ensuring employer records, leads, opportunities and follow-up actions are accurate and up to date.
• Acting as a first point of contact for employer enquiries, providing a professional and responsive service.
• Supporting the preparation of employer proposals, quotations, presentations and business development documentation.
• Producing and maintaining KPI, pipeline and performance reports, helping the team monitor employer engagement, conversions, opportunities and income.
• Supporting the planning and coordination of employer events, forums, networking activities and campaigns.
• Coordinating employer meetings, appointments and follow-up activity for the Business Development team.
• Working with teams across the College to connect employers with opportunities including apprenticeships, commercial training, T Levels, work experience and wider workforce development.
• Supporting employer communications and promotional activity.
• Helping the Business Development Manager and Advisers ensure opportunities are followed up and progressed efficiently.

About you

We're looking for someone who is:

• Highly organised, with excellent attention to detail.
• Confident communicating with employers, customers and colleagues.
• Comfortable managing multiple priorities and deadlines.
• Experienced in providing high-quality administrative or customer service support.
• Confident using Microsoft Office and digital systems.
• Comfortable working with CRM systems, spreadsheets, databases and performance information.
• Proactive and able to follow up actions without needing constant direction.
• Professional, positive and customer-focused.
• A strong team player who enjoys working in a busy and commercially focused environment.

Experience of business development, sales administration, employer engagement or CRM systems would be an advantage, but most importantly, we're looking for someone with the organisation, professionalism and enthusiasm to support a busy Business Development team.

Why join us?

You’ll be joining a team that works closely with employers and partners across East Sussex, developing opportunities that support businesses, create opportunities for learners and generate growth for the College.

If you’re an excellent administrator who enjoys working with people, keeping things organised and playing an important part in moving opportunities forward, we’d love to hear from you.

Closing date: 18th November 2026.

Interview date: provisionally w/c 23rd November 2026.

Location: Eastbourne campus.

Annual salary: circa £25,300 per annum.

Hours: full time, 37 hours per week, full year, fixed term contract initially until March 2027, with a view to be made permanent.

We can offer you:

• A competitive FE salary, generous annual leave & pension, access to funded teaching qualifications, apprenticeships and a range of other training courses to support career development, as well as many other benefits.

For any queries or to arrange an appointment to chat informally about the role please email [e-mail]

Other Information:

East Sussex College is a values-driven Further Education college with over 1,300 colleagues and 5,500 students across campuses in Eastbourne, Hastings, Lewes, and Newhaven. We offer a wide range of programmes including A Levels, T Levels, vocational courses, higher education, and adult learning.

Our ESC PROUD Values: Positivity – Respect – Opportunity – Unity – Diversity

We are committed to safeguarding and promoting the welfare of children and young people. All roles require enhanced DBS checks and eligibility to work in the UK.

We are also committed to making our recruitment process accessible for all candidates. If you require adjustments or support to fully engage with any aspect of the process, please contact People Services at [e-mail] and we will be happy to facilitate reasonable adaptations.

At East Sussex College, we celebrate individuality and strive for an inclusive, equitable workplace. We particularly welcome applications from underrepresented groups, including Black and minority ethnic communities, people with disabilities and LGBTQIA+ individuals.

Please note: Applications may be shortlisted on a rolling basis, and we reserve the right to close the vacancy early if a suitable candidate is appointed.