Lead Business Analyst - Team Lead

Newcastle Building Society; Newcastle upon Tyne; Hybrid; GBP 48,000 - 62,000; Full time

Benefits offered by this job

Hybrid working

Pension scheme

Private medical insurance

Life assurance

Employee assistance programme

Gym access

Volunteering days

Job summary

Newcastle Building Society is seeking an experienced Business Analyst Team Leader to guide a team of analysts and drive strategic initiatives. You will shape requirements, document processes and collaborate with senior stakeholders across projects, products and technical teams.

You will champion best practice, oversee solution design components and ensure value delivery. A hybrid working model with a focus on quality, collaboration and customer outcomes is offered.

Qualifications

• Proven experience leading and developing high-performing BA teams.
• Ability to influence stakeholders and translate strategy into practical solutions.
• Experience across Agile, Waterfall and hybrid delivery approaches.

Responsibilities

• Lead and develop the Business Analysis function across projects and delivery teams.
• Shape solutions across systems, data and business processes.
• Coach Analysts, promote best practice, and ensure high-quality requirements.

Skills

Team leadership

Stakeholder engagement

Agile & Waterfall

Requirements engineering

Data analysis

Tools

API dependencies

Systems integrations

Job description

Lead Business Analyst - Team Lead

Salary Band: £48,048 - £62,408

About the Role

We are looking for an experienced Business Analyst Team Leader to lead and develop our Business Analysis function while driving the successful delivery of complex and strategic business initiatives. In this role, you will provide leadership and direction to a team of Business Analysts, ensuring analysis activities are delivered consistently, efficiently and to a high standard across projects, programmes and delivery teams. You will play a key role in understanding business needs, documenting processes, identifying opportunities for improvement and defining requirements that support the delivery of effective business solutions. Working closely with senior stakeholders, project teams, product teams and technical specialists, you will help shape solutions across systems, data and business processes. You will ensure requirements are clearly defined, understood and aligned to organisational objectives, while maintaining a focus on quality, value and customer outcomes. As a leader within the function, you will champion best practice in business analysis, driving the continuous improvement of tools, methodologies and standards. You will coach and mentor Business Analysts, helping to build capability, promote consistency and create a resilient, future-focused analysis community. You will also contribute to solution design, business case development, testing assurance and requirements traceability, ensuring that change initiatives deliver measurable value and support long-term strategic goals.

About You

You should be an experienced Business Analysis professional with a proven track record of leading and developing high-performing teams within complex change environments. You bring significant experience in business analysis and requirements engineering, combined with the ability to influence stakeholders at all levels and translate strategic objectives into practical solutions. Confident operating across Agile, Waterfall and hybrid delivery methodologies, you will utilise the most appropriate approach based on business needs, complexity and risk. You have technical and data analysis capabilities, including experience interpreting system integrations, data flows and API dependencies, enabling you to support the delivery of robust and scalable solutions. Your ability to engage and influence senior stakeholders allows you to build trusted relationships and align priorities with organisational goals. You are skilled at producing high-quality business, technical and data requirements, creating clear documentation that supports effective decision-making and successful delivery. You will be passionate about continuous improvement and have experience identifying opportunities to enhance processes, reduce costs, improve efficiency and strengthen customer outcomes. You are comfortable using a range of collaboration, process mapping and architecture tools to create clear and engaging artefacts that support communication, design thinking and change adoption.

About Us

The Newcastle Building Society Group comprises of Newcastle Building Society, Manchester Building Society, Newcastle Financial Advisers and Newcastle Strategic Solutions. Our purpose, connecting our communities with a better financial future inspires and directs our activities.

The Group provides traditional financial services, helping people own their own home, plan and manage their finances and operate a 32-branch network across the North-East, North-West, Cumbria and Yorkshire. Our Strategic Solutions subsidiary owns the UK's leading savings management platform and provides managed technology services to new challenger banks and other established providers.

As an inclusive employer and member owned mutual, we aim to reflect the diverse communities we serve and encourage applications from candidates of all backgrounds. We believe everyone should feel valued, respected, and celebrated for who they are, we want colleagues to feel this is a place they belong. A place to be you.

What do you get in return?

As well as receiving a competitive annual salary based on above-market pay scales, our reward package includes:

Financial

• Corporate bonus scheme (on target 10%, up to a maximum 15%)
• Pension scheme (up to 9% employer contribution)
• Annual performance related pay reviews
• Colleague mortgage scheme
• Electric car salary sacrifice scheme
• Life assurance (4x salary) and income protection
• Access to our financial advisers
• Access to a range of high street and online discounts

Work/Life Balance

• A 35-hour weekly contract - We are happy to talk flexible working and welcome discussions
• 30 days' annual leave + bank holidays
• The option to buy and sell up to 5 days' holiday
• Hybrid working (typically 3 days' home based)
• Above statutory family leave entitlement - 3 months full pay, 3 months half pay, regardless of gender or route to parenthood

Health and Wellbeing

• Private medical insurance
• Access to a health cash plan through a Medicash scheme
• Access to an employee assistance programme
• Free onsite gym at our Cobalt head office and access to discounted gym's
• Two paid volunteering days' each year
• Cycle to work scheme

Recognising there's no one-size-fits-all approach to recruitment, we're committed to ensuring every candidate has the opportunity to showcase their full potential throughout the recruitment process. We strive to make our processes as accessible as possible, if there are any ways in which we can provide support or make adjustments, we would love to discuss this with you, you can contact your Recruiter for this vacancy at [e-mail]

Company: Newcastle Building Society