Lead Business Analyst — Digital Transformation & Mentoring

TrueNorth®; Newcastle upon Tyne; On-site; GBP 65,000 - 90,000; Full time

Job summary

TrueNorth® is seeking an experienced Lead Business Analyst to drive complex digital transformation projects within the Information Management & Technology function. You will lead analysis across multiple workstreams, mentor junior BAs, and ensure requirements are clearly defined and traceable throughout delivery.

You will collaborate with Project Managers, technical specialists and senior stakeholders to define best practices, manage dependencies, and deliver measurable business benefits.

Qualifications

• Significant experience as a Senior/Lead BA.
• Leading BA activities across digital transformation projects.
• Requirements gathering, workshops, and process mapping.
• Managing requirements across full lifecycle.
• Mentoring or coaching Business Analysts.
• Managing competing priorities across multiple projects.
• Excellent stakeholder engagement and influencing skills.
• Experience in Agile, Waterfall or hybrid delivery.
• BA qualifications such as BCS or IIBA, or equivalent.
• Healthcare/NHS/regulatory environment experience.
• Experience delivering clinical systems or service improvement.
• CBAP/International Diploma in Business Analysis where applicable.
• Knowledge of business case development and benefits realisation.
• Familiarity with Azure DevOps, Jira or Monday.com.
• Understanding of data integration and enterprise applications.
• Knowing Lean or Six Sigma methodologies.

Responsibilities

• Lead business analysis across complex digital transformation projects.
• Define and manage analysis approaches, deliverables and quality standards.
• Provide coaching and professional guidance to Business Analysts.
• Coordinate analysis activities with Project Managers and portfolio teams.
• Establish and improve BA standards, processes and ways of working.
• Lead discovery workshops to capture requirements and opportunities.
• Develop detailed requirements, user stories and acceptance criteria.
• Ensure traceability from discovery through testing and implementation.
• Drive governance and benefits realisation through analysis outputs.
• Support business case development and change readiness.

Skills

Senior/Lead BA

Requirements gathering

Stakeholder workshops

Process mapping

Agile/Waterfall/hybrid

Coaching/mentoring

Multiple projects

Stakeholder engagement

BA frameworks/certification

Regulated healthcare experience

Benefits realisation

Data integration and migration

BD/solutions options

Education

BCS or IIBA certification

Tools

Azure DevOps

Jira

Monday.com

Job description

TrueNorth® is seeking an experienced Lead Business Analyst to drive complex digital transformation projects within the Information Management & Technology function. You will lead analysis across multiple workstreams, mentor junior BAs, and ensure requirements are clearly defined and traceable throughout delivery.

You will collaborate with Project Managers, technical specialists and senior stakeholders to define best practices, manage dependencies, and deliver measurable business benefits.