Lead Business Analyst

L&Q Living; Greater London; Hybrid; GBP 58,000 - 66,000; Full time

Benefits offered by this job

Excellent pension plan

Annual leave 28–31 days

Health plan

Life assurance

Volunteer days

Lifestyle benefits

Employee Assistance Programme

Job summary

L&Q Living in London (Stratford) or Manchester (Trafford) is seeking a Lead Business Analyst to join the new Business Design and Architecture team, providing leadership and management of the practice while delivering a multi-year investment in transforming L&Q.

You will shape ways of working, build a high-performing team, assess change demand and design solutions with stakeholders across regulatory agendas. This role offers hybrid working with 20–40% remote work and excellent career progression.

Qualifications

• Deep experience of Business Analysis practice development and deployment.

Responsibilities

• Lead a cohort of Business Analysts and manage performance and delivery.
• Develop and standardise ways of working, methodologies and delivery approaches.
• Assess new change demand (often regulatory) and identify aligned solutions.
• Design, assure and deliver transformation initiatives with cross-functional stakeholders.

Skills

People leadership

Business analysis

Communication

Job description

Contract Type: Permanent, Full-Time, 35 hours

Salary: Starting from £66,000 per annum (London weighted salary) or £58,000 per annum (Regional salary), dependant on experience

Grade: 11

Reporting Office: London, Stratford or Manchester, Trafford

Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)

Closing Date:30th September 2026

Interview Dates:9th October 2026 *Please note that in person interviews will be held for at least one of the interview stages for this role.

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months.

Previous applicants need not apply if your application was regretted in the last 12 weeks.

Join our team at L&Q:

We have recently established a new Business Design and Architecture team at L&Q, providing critical support and expertise to our multi year, multi million pound investment in transforming L&Q. Our transformation and change portfolio spans full operating model change across the Group. It’s service design led, and will deliver transformation to ways of working, process, team structures, systems, data and reporting, enabling organisational performance, efficiency and agility, and setting L&Q up well for the future.

A key part of our new Business Design and Architecture team is our Business Analysis practice. We are looking for a new Lead Business Analyst to join our 20+ strong team of Analysts, providing people leadership and management of the practice, working with a small number of other Lead Business Analysts. Together these Lead Business Analysts are creating a strong, high performing practice, developing common approaches, methods and ways of working.

Your impact in the role:

People Management and Leadership

• Leading a cohort of Business Analysts, and supporting them to be the best they can be. Building the team, managing performance, overseeing delivery, and developing the team to grow their experience, develop their skills and careers.

Business Analysis Practice

• Working with other Lead Business Analysts to develop a strong, high performing practice, creating consistent ways of working, methodologies and delivery approaches.

Assessing Change Demand and Building Solutions

• Working to assess new, often regulatory or compliance driven change demand, and identifying solutions that align with our target operating model direction of travel.

Designing, assuring and making Transformation and Change happen

• Designing solutions to enable delivery of target outcomes and deliverables. Working with Business Architects, Service Designers, Programme and Project Managers, Technology and Data experts, and Programme and Project Sponsors, to design, assure and deliver aspects of our Transformation and Change portfolio.

What you'll bring:

• Deep experience of Business Analysis practice development and deployment.
• People Leadership, Management and Team development experience.
• Strong communication and engagement skills, able to make the complex simple.
• Experience of working in a highly regulated sector such as housing (Ideal but not essential).

If you require any reasonable adjustments at any stage during this process, including application stage, please email [e-mail]

About L&Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.

People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q –

When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.

Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.

Location: London - Stratford or Manchester - Trafford