Lead Bodyshop Estimator & Workshop Controller | £70k OTE

AutoSkills (United Kingdom); West of England; On-site; GBP 45,000 - 70,000; Full time

Benefits offered by this job

Company pension

Employee discounts

Long-term career progression

Supportive management

Job summary

AutoSkills United Kingdom in Bristol is looking for an experienced Bodyshop Estimator / Workshop Controller to lead a small team, oversee estimates and repairs, and drive customer service and productivity in a busy accident repair centre.

You will manage the customer journey from estimate to handover, ensuring repairs are completed efficiently and profitably while maintaining high standards and customer satisfaction. A realistic OTE up to £70,000 is offered.

Qualifications

• Previous experience as a Vehicle Damage Assessor.
• Extensive knowledge of the accident repair industry.
• Strong estimating experience within a busy bodyshop.
• Excellent leadership and people management skills.
• Outstanding customer service and communication abilities.
• Commercial awareness with the ability to maximise workshop profitability.
• Highly organised with excellent time management skills.
• Ambitious individual looking to progress their career within a successful business.

Responsibilities

• Meet and greet customers, providing a professional and friendly experience.
• Produce accurate repair estimates and manage repair schedules.
• Oversee the daily operation of the bodyshop and a team of skilled technicians.
• Monitor repair quality, productivity and workshop efficiency.
• Liaise with customers, suppliers, technicians and management throughout the repair process.
• Manage quality control and ensure repairs meet manufacturer and customer expectations.
• Work closely with the parts department to maintain an efficient workflow.
• Drive profitability while delivering exceptional customer service.
• Promote a positive working culture and lead by example.

Skills

Leadership

People management

Customer service

Communication

Time management

Job description

AutoSkills United Kingdom in Bristol is looking for an experienced Bodyshop Estimator / Workshop Controller to lead a small team, oversee estimates and repairs, and drive customer service and productivity in a busy accident repair centre.

You will manage the customer journey from estimate to handover, ensuring repairs are completed efficiently and profitably while maintaining high standards and customer satisfaction. A realistic OTE up to £70,000 is offered.