Estimator

AutoSkills (United Kingdom); West of England; On-site; GBP 45,000 - 70,000; Full time

Benefits offered by this job

Company pension

Employee discounts

Long-term career progression

Supportive management

Job summary

AutoSkills United Kingdom in Bristol is looking for an experienced Bodyshop Estimator / Workshop Controller to lead a small team, oversee estimates and repairs, and drive customer service and productivity in a busy accident repair centre.

You will manage the customer journey from estimate to handover, ensuring repairs are completed efficiently and profitably while maintaining high standards and customer satisfaction. A realistic OTE up to £70,000 is offered.

Qualifications

• Previous experience as a Vehicle Damage Assessor.
• Extensive knowledge of the accident repair industry.
• Strong estimating experience within a busy bodyshop.
• Excellent leadership and people management skills.
• Outstanding customer service and communication abilities.
• Commercial awareness with the ability to maximise workshop profitability.
• Highly organised with excellent time management skills.
• Ambitious individual looking to progress their career within a successful business.

Responsibilities

• Meet and greet customers, providing a professional and friendly experience.
• Produce accurate repair estimates and manage repair schedules.
• Oversee the daily operation of the bodyshop and a team of skilled technicians.
• Monitor repair quality, productivity and workshop efficiency.
• Liaise with customers, suppliers, technicians and management throughout the repair process.
• Manage quality control and ensure repairs meet manufacturer and customer expectations.
• Work closely with the parts department to maintain an efficient workflow.
• Drive profitability while delivering exceptional customer service.
• Promote a positive working culture and lead by example.

Skills

Leadership

People management

Customer service

Communication

Time management

Job description

Location: Bristol

Job Type: Full-Time, Permanent

Looking for a role where your leadership is valued, your earning potential is rewarded, and you can play a key role in the success of a busy accident repair centre?

If you're an experienced Vehicle Damage Assessor looking for the next step in your career, this is an exciting opportunity to join a thriving bodyshop where you'll have the autonomy to lead a skilled team, deliver outstanding customer service and directly influence the success of the business.

This isn't just another management role. You'll become the driving force behind the day-to-day operation of a busy workshop, overseeing estimates, repairs, customer service and productivity while working closely with a dedicated team of experienced technicians. With an excellent bonus structure and realistic earnings of up to £70,000, this is the perfect opportunity for someone who thrives in a fast-paced environment and enjoys leading from the front.

The Role

As a Bodyshop Estimator / Workshop Controller, you'll be responsible for managing the customer journey from estimate through to vehicle handover, ensuring repairs are completed efficiently, profitably and to the highest possible standard. You'll oversee a small team of experienced Bodyshop Technicians while maintaining exceptional customer satisfaction and workshop performance.

Your Responsibilities

• Meet and greet customers, providing a professional and friendly experience.
• Produce accurate repair estimates and manage repair schedules.
• Oversee the daily operation of the bodyshop and a team of skilled technicians.
• Monitor repair quality, productivity and workshop efficiency.
• Liaise with customers, suppliers, technicians and management throughout the repair process.
• Manage quality control and ensure repairs meet manufacturer and customer expectations.
• Work closely with the parts department to maintain an efficient workflow.
• Drive profitability while delivering exceptional customer service.
• Promote a positive working culture and lead by example.

What We're Looking For

• Previous experience as a Vehicle Damage Assessor.
• Extensive knowledge of the accident repair industry.
• Strong estimating experience within a busy bodyshop.
• Excellent leadership and people management skills.
• Outstanding customer service and communication abilities.
• Commercial awareness with the ability to maximise workshop profitability.
• Highly organised with excellent time management skills.
• Ambitious individual looking to progress their career within a successful business.

What's On Offer

Realistic OTE of £45,000 - £70,000 per year.

• Competitive basic salary based on experience.
• Performance-related bonus scheme.
• Monday to Friday working pattern.
• Company pension.
• Employee discounts.
• Stable business with excellent long-term career progression.
• Supportive management team and professional working environment.

Working Hours

Monday to Friday

8:00am – 5:00pm