Lead Bartender - Premium Venue & Guest Experience

The Hippodrome Casino, Ltd.; Greater London; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Hospitality tronc included

Discounts at Hippodrome venues

Tickets discount for friends andFamily

Maternity/paternity pay

Employee Assistance Programme (mental/

Retail, leisure and entertainment desk

Season ticket loans

Cycle to Work scheme

Electric vehicle schemes

Foreign exchange rates

Life assurance

Company pension

Job summary

The Hippodrome Casino, Ltd. is seeking a Head Bartender to lead our Bars team across God’s Rooftop, the gaming departments and Paddy’s Sportsbook. You will maximise profitability while upholding the highest standards of service.

Responsibilities include directing shift operations, coaching the bar team, managing staffing, ensuring quality cocktails, and maintaining cash and stock controls. The role requires late nights and weekends availability in a premium venue environment.

Qualifications

• Proven experience as a Senior Bartender / Head Bartender in a premium venue.

Responsibilities

• Lead bar operations on shift, ensuring smooth, efficient, and high-quality service.
• Deliver exceptional guest experiences, handling queries and resolving issues professionally.
• Set and maintain high standards of service, presentation, and team performance.
• Support and coach the bar team, ensuring strong product knowledge and consistent drink quality.
• Manage peak service periods, adapting staffing and workflows to meet demand.
• Oversee cocktail preparation, bar setup, and adherence to recipes and specifications.
• Ensure accurate cash handling, POS use, and end-of-shift procedures.
• Support stock control, minimise wastage, and maintain organised bar areas.
• Promote premium products and maximise sales opportunities.
• Work collaboratively with wider teams and provide feedback to management on performance and operations.

Skills

Senior Bartender

Leadership

Cocktails knowledge

Job description

The Hippodrome Casino, Ltd. is seeking a Head Bartender to lead our Bars team across God’s Rooftop, the gaming departments and Paddy’s Sportsbook. You will maximise profitability while upholding the highest standards of service.

Responsibilities include directing shift operations, coaching the bar team, managing staffing, ensuring quality cocktails, and maintaining cash and stock controls. The role requires late nights and weekends availability in a premium venue environment.