Lead Barista

Convene; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hospitality company is seeking a Lead Barista to join their Operations team in London. The role involves leading shifts, providing exceptional service, and maintaining a welcoming environment. Ideal candidates will have at least one year of Barista experience and strong communication skills, contributing to a positive atmosphere for clients and team members.

Benefits

Employee Assistance Program

25 days annual leave plus bank holidays

Interest-free loans for rail season tickets

Ongoing training and recognition programs

Volunteer opportunities

Qualifications

• Minimum 1 year of Barista experience.
• Basic knowledge of food and beverage.
• Proven excellent communication and interpersonal skills.

Responsibilities

• Lead shifts and ensure quality service.
• Maintain clean and organized work areas.
• Develop relationships with clients.

Skills

Communication

Interpersonal Skills

Multitasking

Motivation

Job description

We’re seeking a Lead Barista to join our Operations team. The Lead Barista will report directly to the Service Manager.

Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship.

What You’ll Do:

• Inspire a positive environment by leading shifts, ensuring quality service, and creating a welcoming atmosphere for clients and team members alike
• Provide world-class service, in accordance with our Brand Standards
• Set up, replenish, maintain, and break down Food and Beverage stations
• Accommodate special client needs and last-minute requests
• Develop relationships with clients
• Accurately answer client questions about culinary offerings and our spaces in a friendly manner
• Read, understand, and execute Program Execution Orders
• Follow checklists and Standard Operating Procedures
• Set up and breakdown conference rooms and refreshing rooms as needed
• Perform facility maintenance
• Maintain safe, clean, organized, and well-stocked work areas
• Responsible for constant sanitation, organization, and proper food handling
• Have full knowledge of menus, recipes, and other pertinent information
• Perform opening, mid-shift, and closing duties in accordance with company standards
• Perform cleaning duties including wiping down tables and chairs, cleaning glasses, washing dishes, polishing glass and silverware, making rollups
• Maintain a professional appearance at all times
• Maintain professional working relationships with the team
• Follow all company drink recipes and procedures
• Perform additional duties as assigned

What We Look For:

• Minimum 1 year of Barista experience
• Basic knowledge of food and beverage
• Proven excellent communication and interpersonal skills
• Must be highly motivated and ready to lead other team members
• Proficient in multitasking
• Flexible and long hours are sometimes required
• Ability to move, carry, push, pull and place objects up to 25 pounds without assistance
• Ability to reach overhead and below the knees
• Ability to stand, sit, and walk for an extended period of time

Who We Are:

Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather. It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the mission of fostering human-to-human connection. The portfolio includes Convene, etc.venues by Convene, and Convene Signature, offering clients event venues, meeting rooms, flexible office spaces, and building amenities. With hospitality at its core, each brand offers on-site culinary, in-room A/V, production services, and dedicated staffing. As the largest provider of dedicated meeting and event venues in the U.S. and UK, with nearly 40 locations across nine global cities.

• Employee Assistance Program: well-being support and personal advice
• Time Off and Work-Life Balance: 25 days annual leave plus bank holidays, sick pay
• Financial Support: interest-free loans for rail season tickets, further education; subsidized bicycle purchase
• Professional Development: ongoing training, recognition programs
• Community and Impact: volunteer opportunities, community initiatives

Convene is committed to diversity and inclusion. We are an Equal Opportunity Employer and welcome all backgrounds.

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