Lead Barista London, UK

Convene Conference Centers; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking hospitality company as a Barista, where you'll deliver exceptional service and create memorable experiences for clients. This role requires a passion for customer service and the ability to thrive in a dynamic environment. You'll be responsible for maintaining food and beverage stations, ensuring cleanliness and organization, and developing relationships with clients. With a commitment to health and wellness, this innovative firm offers comprehensive benefits, including private medical insurance and subsidized fitness memberships. If you're motivated and ready to make an impact, this opportunity is perfect for you.

Benefits

Private medical insurance

Subsidised eye care

Subsidised fitness membership

Employee Assistance Program

25 days annual leave

Bonus scheme

Interest-free loan for rail season tickets

Subsidised bicycle purchase

Professional development support

Employee recognition programs

Qualifications

• Minimum 1 year of Barista experience required.
• Excellent communication and interpersonal skills are essential.

Responsibilities

• Greet clients warmly and provide world-class service.
• Maintain clean and organized work areas and perform facility maintenance.

Skills

Barista experience

Communication skills

Organizational skills

Multitasking

Customer service

Job description

We’re seeking a Barista to join our Operations team. The Barista will report directly to the Service Manager.

Please note: candidate must currently reside in the UK and be able to work in the UK without sponsorship.

What You’ll Do:

• Greet all clients with enthusiasm and friendliness
• Maintain a warm and friendly demeanor at all times
• Provide world-class service, in accordance with our Brand Standards
• Set up, replenish, maintain, and breakdown Food and Beverage stations
• Accommodate special client needs and last minute requests
• Develop relationships with clients
• Accurately answer client questions about culinary and our spaces in a friendly manner
• Read, understand, and execute Program Execution Orders
• Follow checklists and Standard Operating Procedures
• Set up and breakdown conference rooms and refreshing rooms as needed
• Perform facility maintenance
• Maintain safe, clean, organized, and well-stocked work areas
• Responsible for constant sanitation, organization, and proper food handling
• Have full knowledge of menus, recipes, and other pertinent information
• Perform opening, mid-shift, and closing duties in accordance with company standards
• Perform cleaning duties including: wiping down tables and chairs, cleaning glasses, washing dishes, polishing glass and silverware, making rollups
• Maintain a professional appearance at all times
• Maintain professional working relationships with the team
• Follow all Company drink recipes and procedures
• Perform additional duties as assigned

What We Look For:

• Minimum 1 year of Barista experience
• Basic knowledge of food and beverage
• Proven excellent communication and interpersonal skills
• Proven good organizational skills
• Must be highly motivated and ready to lead other team members
• Proficient in multitasking
• Flexible and long hours are sometimes required
• Ability to move, carry, push, pull and place objects up to 25 pounds without assistance
• Ability to reach overhead and below the knees
• Ability to stand, sit, and walk for an extended period of time

Who We Are:

Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather.

We’re Here For You:

Health and Wellness

• Private medical insurance
• Subsidised eye care
• Subsidised fitness membership
• Employee Assistance Program: well-being support and personal advice programme

Time Off and Work-Life Balance

• 25 days annual leave plus bank holidays, and company sick pay

Financial Support and Benefits

• Bonus scheme
• Interest-free loan for rail season tickets & further education
• Subsidised bicycle purchase through Cycle to Work scheme

Professional Development and Recognition

• Continuous professional and personal development support
• Employee recognition and reward programs to mark achievements and milestones

Community and Impact

• Opportunities to volunteer, donate, and participate in community give-back initiatives
• The opportunity to have a significant impact on your team and the business in the work that you do

Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.