Lead AV Engineer

Clarify Consultancy Ltd; Leicester Forest East; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Company vehicle with unlimited fuel

Laptop and phone supplied

Flexible working hours

25 days holiday + bank holidays

Training and career progression

Job summary

Clarify Consultancy Ltd in the United Kingdom seeks an experienced AV Field Engineer to install, configure, commission and maintain AV and UC systems on client sites, delivering high-quality installations and exceptional service throughout the project lifecycle.

The role requires a driving licence and 2+ years in AV/UC roles, with hands-on experience in Crestron, Extron, AMX, QSC, Biamp, Poly, Cisco or similar technologies. Salary £35,000–£45,000 with overtime and a company vehicle.

Qualifications

• 2+ years experience in professional audio/video or UC role.
• Ability to install, configure equipment using software tools and terminate cables to industry standard.
• Hands-on experience with Crestron, Extron, AMX, QSC, Biamp, Poly, Cisco or similar technologies.

Responsibilities

• Install, configure, and commission AV systems (displays, projectors, audio, control, video conferencing).
• Support Teams Rooms, Zoom Rooms, Cisco Webex and other UC platforms.
• Carry out structured cabling, rack builds, terminations, and equipment mounting.
• Diagnose on-site issues and communicate with clients clearly.
• Conduct site surveys, produce technical reports, assist with system design input.
• Collaborate with project managers, service desk, and senior engineers.
• Perform preventative maintenance and respond to reactive calls.
• Ensure work complies with health & safety standards and company procedures.
• Maintain documentation, asset records, and commissioning notes.

Skills

2 years AV/UC experience

On-site installation

Customer service

Tools

Crestron

Extron

AMX

QSC

Biamp

Poly

Cisco

Job description

Our client a leading provider of Audio Visual, Unified Communications, and collaboration technology solutions, supporting clients across corporate, education, public sector, and commercial environments.

Due to continued growth, are seeking a skilled and customer-focused AV Field Engineer to join their technical delivery team.

This role is ideal for someone who thrives in varied environments, enjoys problem-solving on-site, and takes pride in delivering high-quality AV installations and support.

As an AV Field Engineer, you will be responsible for the installation, configuration, commissioning, and maintenance of a wide range of Audio Visual and UC systems. You'll work on client sites, ensuring all equipment is installed to the highest standards and that customers receive exceptional service throughout the project lifecycle.

• Install, configure, and commission AV systems including displays, projectors, audio systems, control systems, and video conferencing solutions
• Support the deployment of Teams Rooms, Zoom Rooms, Cisco Webex, and other UC platforms
• Carry out structured cabling, rack builds, terminations, and equipment mounting
• Diagnose and resolve technical issues on-site, providing clear communication to clients
• Conduct site surveys, produce technical reports, and assist with system design input
• Work closely with project managers, service desk teams, and senior engineers
• Perform preventative maintenance and respond to reactive support calls
• Ensure all work complies with health & safety standards and company procedures
• Maintain accurate documentation, asset records, and commissioning notes

As a successful candidate ideally, you will have at least 2 years previous experience within a professional audio, video, video conferencing or similar technical role with the ability to install, configure equipment using software tools and able to terminate cables to industry standard. Hands-on experience with Crestron, Extron, AMX, QSC, Biamp, Poly, Cisco, or similar technologies would be desirable.

With the ability to be self-motivated, reliable, possess excellent communication, analytical and interpersonal skills together with the capacity to plan and manage your own workload efficiently. As this is a field-based role a current driving licence is essential.

In return the company offers an excellent salary plus overtime, shift allowance & bonus, flexible working hours, 25 days holiday + bank holidays together with the training and support to aid career progression within an innovative and dynamic company. The company also provide a company vehicle (including free unlimited fuel and mileage for personal use), laptop, phone and necessary tools/equipment.

Salary £35,000 - £45,000+ bonus +overtime