Lead AV Engineer

Clarify Consultancy Ltd; Leicester; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Bonus

Company vehicle

Flexible working hours

25 days holiday + bank holidays

Training and progression

Job summary

Clarify Consultancy Ltd in the United Kingdom is recruiting an AV Field Engineer to join its technical delivery team in the Leicester region. The role focuses on installing, configuring, and commissioning AV systems, including displays, projectors, audio, control systems, and video conferencing solutions.

You will support Teams Rooms, Zoom Rooms, Cisco Webex, and other UC platforms, perform site surveys, provide technical reports, and maintain documentation.

Qualifications

• 2+ years in professional AV/UC roles
• Install and configure equipment, terminate cables to industry standard
• Hands-on experience with Crestron/Extron/AMX/QSC/Biamp/Poly/Cisco desirable

Responsibilities

• Install, configure, and commission AV systems (displays, projectors, audio, control, video conferencing)
• Support Teams Rooms, Zoom Rooms, Cisco Webex and other UC platforms
• Carry out structured cabling, rack builds, terminations, and mounting
• Diagnose and resolve on-site issues with clear client communication
• Conduct site surveys, produce technical reports, assist with system design input
• Collaborate with project managers, service desk, and senior engineers
• Perform preventative maintenance and respond to reactive support calls
• Ensure compliance with health & safety standards and company procedures
• Maintain documentation, asset records, and commissioning notes

Skills

On-site troubleshooting

Customer communication

Self-motivated

Tools

Crestron

Extron

AMX

QSC

Biamp

Poly

Cisco UC

Job description

Our client a leading provider of Audio Visual, Unified Communications, and collaboration technology solutions, supporting clients across corporate, education, public sector, and commercial environments. Due to continued growth, are seeking a skilled and customer-focused AV Field Engineer to join their technical delivery team.

This role is ideal for someone who thrives in varied environments, enjoys problem-solving on-site, and takes pride in delivering high-quality AV installations and support.

Key Responsibilities

• Install, configure, and commission AV systems including displays, projectors, audio systems, control systems, and video conferencing solutions
• Support the deployment of Teams Rooms, Zoom Rooms, Cisco Webex, and other UC platforms
• Carry out structured cabling, rack builds, terminations, and equipment mounting
• Diagnose and resolve technical issues on-site, providing clear communication to clients
• Conduct site surveys, produce technical reports, and assist with system design input
• Work closely with project managers, service desk teams, and senior engineers
• Perform preventative maintenance and respond to reactive support calls
• Ensure all work complies with health & safety standards and company procedures
• Maintain accurate documentation, asset records, and commissioning notes

Requirements

As a successful candidate ideally, you will have at least 2 years previous experience within a professional audio, video, video conferencing or similar technical role with the ability to install, configure equipment using software tools and able to terminate cables to industry standard. Hands-on experience with Crestron, Extron, AMX, QSC, Biamp, Poly, Cisco, or similar technologies would be desirable.

With the ability to be self-motivated, reliable, possess excellent communication, analytical and interpersonal skills together with the capacity to plan and manage your own workload efficiently. As this is a field-based role a current driving licence is essential.

Benefits

• in return the company offers an excellent salary plus overtime, shift allowance & bonus, flexible working hours, 25 days holiday + bank holidays together with the training and support to aid career progression within an innovative and dynamic company.
• The company also provide a company vehicle (including free unlimited fuel and mileage for personal use), laptop, phone and necessary tools/equipment.

Salary £35,000 - £45,000+ bonus +overtime