Lead AV Engineer

Clarify Consultancy Ltd; Birmingham; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Excellent salary

Overtime and bonus

Flexible working hours

25 days holiday

Training and progression

Company vehicle

Laptop and phone

Job summary

Clarify Consultancy Ltd is seeking an AV Field Engineer to install, configure, commission and maintain AV/UC systems on client sites across varied environments in the UK. You will ensure high-quality installations, diagnose issues, and provide exceptional customer service throughout projects.

The role requires 2+ years in AV/UC tech, hands-on cabling, and experience with major brands (Crestron/Extron/AMX). Driving licence and flexible hours are required.

Qualifications

• 2+ years in professional audio/video or UC tech role.
• Able to install and configure equipment using software tools.
• Able to terminate cables to industry standards; hands-on product experience.

Responsibilities

• Install, configure, and commission AV systems (displays, projectors, audio, control, video conferencing).
• Support Teams Rooms, Zoom Rooms, Cisco Webex and other UC platforms.
• Carry out structured cabling, rack builds, terminations and mounting.
• Diagnose and resolve on-site issues and communicate clearly with clients.
• Conduct site surveys, produce technical reports and assist with system design input.
• Collaborate with project managers, service desk, and senior engineers.
• Perform preventative maintenance and respond to reactive support calls.
• Ensure health & safety standards and company procedures are followed.
• Maintain documentation, asset records, and commissioning notes.

Skills

AV installation

Technical support

On-site troubleshooting

Project collaboration

Tools

Crestron

Extron

AMX

QSC

Biamp

Poly

Cisco

Job description

Our client a leading provider of Audio Visual, Unified Communications, and collaboration technology solutions, supporting clients across corporate, education, public sector, and commercial environments. Due to continued growth, are seeking a skilled and customer-focused AV Field Engineer to join their technical delivery team.

This role is ideal for someone who thrives in varied environments, enjoys problem-solving on-site, and takes pride in delivering high-quality AV installations and support.

As an AV Field Engineer, you will be responsible for the installation, configuration, commissioning, and maintenance of a wide range of Audio Visual and UC systems. You’ll work on client sites, ensuring all equipment is installed to the highest standards and that customers receive exceptional service throughout the project lifecycle.

Key responsibilities

• Install, configure, and commission AV systems including displays, projectors, audio systems, control systems, and video conferencing solutions
• Support the deployment of Teams Rooms, Zoom Rooms, Cisco Webex, and other UC platforms
• Carry out structured cabling, rack builds, terminations, and equipment mounting
• Diagnose and resolve technical issues on-site, providing clear communication to clients
• Conduct site surveys, produce technical reports, and assist with system design input
• Work closely with project managers, service desk teams, and senior engineers
• Perform preventative maintenance and respond to reactive support calls
• Ensure all work complies with health & safety standards and company procedures
• Maintain accurate documentation, asset records, and commissioning notes

As a successful candidate ideally, you will have at least 2 years previous experience within a professional audio, video, video conferencing or similar technical role with the ability to install, configure equipment using software tools and able to terminate cables to industry standard. Hands‑on experience with Crestron, Extron, AMX, QSC, Biamp, Poly, Cisco, or similar technologies would be desirable.

With the ability to be self‑motivated, reliable, possess excellent communication, analytical and interpersonal skills together with the capacity to plan and manage your own workload efficiently. As this is a field-based role a current driving licence is essential.

In return the company offers an excellent salary plus overtime, shift allowance & bonus, flexible working hours, 25 days holiday + bank holidays together with the training and support to aid career progression within an innovative and dynamic company. The company also provide a company vehicle (including free unlimited fuel and mileage for personal use), laptop, phone and necessary tools/equipment.

Benefits

• Excellent salary
• Overtime, shift allowance & bonus
• Flexible working hours
• 25 days holiday + bank holidays
• Training and support to aid career progression within an innovative and dynamic company
• Company vehicle (including free unlimited fuel and mileage for personal use)
• Laptop, phone and necessary tools/equipment

Salary £35,000 - £45,000+ bonus +overtime