Lead Assistant Manager — Hospitality with Growth & Bonus

Loungers plc

Fleet

On-site

GBP 26,000 - 34,000

Full time

9 days ago
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Benefits offered by this job

Bonus scheme
Overtime pay
Free meals on shift
50% staff discount on food & drinks
Early access to pay via Stream
Support via Licensed Trade Charity

Job summary

Loungers plc is hiring an Assistant Manager for Alento Lounge in England. This full-time role supports the General Manager, leads a team, and ensures customers leave happy.

The position offers a 48-hour contract (40-hour option available), a competitive base salary with bonus and overtime, and real progression opportunities. Join a growing hospitality brand with strong training, a transparent bonus scheme, and staff perks from day one, including food and drink discounts and access to development

Qualifications

  • Hospitality experience as supervisor/manager in food-led venues.
  • Strong ability to lead shifts and manage staff.
  • Excellent customer service and problem-solving skills.
  • Familiarity with KPI, stock, and labour basics.

Responsibilities

  • Lead shifts (opens/closes/weekends) and motivate the team.
  • Coach team with regular feedback to foster a positive work environment.
  • Understand rotas, stock, labour, and KPIs; support the General Manager.
  • Handle escalated customer complaints with good judgment and uphold safety standards.
  • Assist with recruitment and onboarding of new starters.
  • Be a visible host on the floor and help build the Lounges reputation.

Skills

People management
Shift management
Guest service
Team coaching
Leadership

Job description

Loungers plc is hiring an Assistant Manager for Alento Lounge in England. This full-time role supports the General Manager, leads a team, and ensures customers leave happy.

The position offers a 48-hour contract (40-hour option available), a competitive base salary with bonus and overtime, and real progression opportunities. Join a growing hospitality brand with strong training, a transparent bonus scheme, and staff perks from day one, including food and drink discounts and access to development

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