Lead Assistant Manager — Hospitality with Growth & Bonus

Loungers plc; Fleet; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Bonus scheme

Overtime pay

Free meals on shift

50% staff discount on food & drinks

Early access to pay via Stream

Support via Licensed Trade Charity

Job summary

Loungers plc is hiring an Assistant Manager for Alento Lounge in England. This full-time role supports the General Manager, leads a team, and ensures customers leave happy.

The position offers a 48-hour contract (40-hour option available), a competitive base salary with bonus and overtime, and real progression opportunities. Join a growing hospitality brand with strong training, a transparent bonus scheme, and staff perks from day one, including food and drink discounts and access to development

Qualifications

• Hospitality experience as supervisor/manager in food-led venues.
• Strong ability to lead shifts and manage staff.
• Excellent customer service and problem-solving skills.
• Familiarity with KPI, stock, and labour basics.

Responsibilities

• Lead shifts (opens/closes/weekends) and motivate the team.
• Coach team with regular feedback to foster a positive work environment.
• Understand rotas, stock, labour, and KPIs; support the General Manager.
• Handle escalated customer complaints with good judgment and uphold safety standards.
• Assist with recruitment and onboarding of new starters.
• Be a visible host on the floor and help build the Lounges reputation.

Skills

People management

Shift management

Guest service

Team coaching

Leadership

Job description

Loungers plc is hiring an Assistant Manager for Alento Lounge in England. This full-time role supports the General Manager, leads a team, and ensures customers leave happy.

The position offers a 48-hour contract (40-hour option available), a competitive base salary with bonus and overtime, and real progression opportunities. Join a growing hospitality brand with strong training, a transparent bonus scheme, and staff perks from day one, including food and drink discounts and access to development