Lawn Operative

GreenThumb Ltd; Essex; On-site; GBP 25,047 - 30,614; Full time

Benefits offered by this job

Annual holiday allowance increase, up to 22 days + Bank Holidays

Company van and mobile phone

Medical cash plan

Enhanced Paternity & Maternity pay

Employee Sick pay

Job summary

GreenThumb Ltd is seeking Lawn Care Operatives to deliver high-quality service while maintaining customer relationships in Essex, UK. Responsibilities include applying fertilizers, diagnosing lawn issues, and ensuring customer satisfaction.

With a starting salary of £27,831 plus OTE, the role offers annual salary reviews and various benefits including a company vehicle and training.

Qualifications

• Must have excellent customer-facing skills.
• Should be able to deliver top-quality customer service.
• Willingness to work independently and outdoors.

Responsibilities

• Visit customers to apply fertiliser and herbicide.
• Notify customers before and after treatment.
• Identify lawn issues and provide advice.

Skills

Excellent communication skills

Customer service

Organizational skills

Passion for lawn care

Education

Full UK driving licence for manual vehicles

Job description

Due to growth and expansion, we have exciting opportunities for Lawn Care Operatives with GreenThumb Ltd, UK’s leading provider of lawn care.

For over 36+ years we have been developing products such as the no scorch technology, lawn make overs and have now launched a brand new lawn treatment cycle service.

What we offer

• Starting salary: £27831.00 + £2,000 OTE
• Annual salary reviews
• Annual holiday allowance increase, up to 22 days + Bank Holidays
• Hours of work: 8am - 4.30pm Monday to Friday (with overtime opportunities)
• Location of work: Essex South

Benefits

• Company van and mobile phone
• New uniform annually
• Paid training and qualification in the application of pesticides and chemicals
• Ongoing training and development
• Medical cash plan
• Christmas Shutdown
• Free Lawn Treatments
• Enhanced Paternity & Maternity pay
• Company Sick pay
• 24 hour Employee Assistance Helpline
• Store Discounts on other retailers
• Long Service Awards
• Employee of the Month Awards

About you

As a Lawn Operative, you will be responsible for delivering a high level of professional service to customers across your treatment area. With training, you will be able to identify lawn issues and offer advice on treatments that may be required. Building relationships with our customers is essential; you will therefore be able to talk to our customers on every visit, offering expert advice on our products and services, helping us to build lawns that our customers will love!

Responsibilities

• Maintaining contact with the customer before a treatment is carried out to inform them when you will be attending. (call ahead).
• To visit a number of designated customers on a daily basis to apply fertiliser and herbicide.
• Where possible, inform the customer before any work commences, that you are there. (If the customer is not available then continue with the treatment.)
• At the conclusion of the work, notify the customer that the treatment has been completed and supply the invoice explaining what work has been carried out.
• Inform the customer of the next treatment date.
• Identify any lawn issues and offer any necessary advice on lawn and mowing practice and any additional treatments which may be required.
• Carrying out essential Spring/Autumn machine work such as Aerators, Scarifiers and lawn top-dressers using a variety of professional lawncare machinery.
• Aeration and scarification is the reduction of moss, thatch and soil compaction which needs to be carried out in a safe and professional manner. The use of regular garden tools such as rakes, leaf sweepers and brooms to clear scarification waste.
• Working in a team or alone on machine work which can be physically demanding so good general fitness is required.
• Maintain standards of all health and safety practices, as supplied by Green Thumb Limited.
• Maintaining a high level of cleanliness of the company vehicle and ensure all servicing is completed.
• Ensure a professional and smart appearance at all times.
• Carrying out any necessary simple service calls as and when they arise.
• Carry out lawn analysis and quotations as required.
• Supporting business growth by speaking to potential customers and giving point of sale material as requested.
• Maintain and update stock reports when required.

The ideal candidate will

• Have full, UK driving licence for manual vehicles
• Have excellent communication and customer-facing skills
• Have a passion for lawn care
• Want a job where they can work independently, outdoors and keep active
• Be able to deliver top quality customer service
• Have excellent organisation and timekeeping skills
• Have the right to work in the UK

Experience

• Maintenance Worker
• Maintenance Operative
• Caretaker
• Maintenance Technician
• Maintenance Assistant
• Maintenance Engineer
• Maintenance Supervisor
• Maintenance Manager
• Facilities
• Grounds Worker
• Health & Safety
• Estates Management
• Facilities Management
• Gardener
• Postal Services
• Delivery drivers
• Labourer
• Lawn Care
• Landscaping
• Lawn Technician
• Customer services
• Sales