Laundry Operative

Forge Holiday Group Ltd; Colyton; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Annual bonus scheme linked to company 

Generous holiday allowance

Birthday day off

Pension scheme

Spark health and wellbeing platform

Employee savings scheme

Job summary

Lyme Bay Holidays, part of Sykes Holiday Cottages, is seeking a dedicated Laundry Operative to ensure our laundry and housekeeping run smoothly across properties in Colyton. You’ll work closely with cleaners to keep guest-ready linen and facilities, addressing issues promptly and professionally.

You’ll need to multitask, stay organised and collaborate effectively to uphold our high standards and guest satisfaction.

Qualifications

• Ability to work independently and as part of a team.
• Strong attention to detail and problem-solving skills.
• Calm under pressure, flexible and adaptable.
• Good numerical skills and ability to use initiative.
• Full, clean driving licence.

Responsibilities

• Manage day-to-day laundry operations and liaise with suppliers.
• Count and check freshly laundered linen; record shortfalls or rejects.
• Deliver clean linen using fleet vehicles when required.
• Conduct property inspections, corrective cleaning, and special requests.
• Prepare linen for weekly departures and maintain stock levels.
• Manage soiled linen, keeping the area tidy before collection by suppliers.
• Provide practical feedback to support departmental performance.
• Promote excellent customer service to guests and owners.
• Undertake any additional duties within the scope of the role as requested.

Skills

Teamwork

Attention to detail

Calm under pressure

Numerical skills

Initiative

Job description

• Salary:£12.71 per hour
• Work Days & Hours: 37.5 hours, Monday to Saturday, 9am-5.30pm (with a day off in the week)
• Working Location:Colyton, Devon
• Team:Housekeeping

About the Role:

We’re looking for a dedicated, detail-oriented Laundry Operative to join our Lyme Bay Holidays team. You’ll be key to keeping our laundry and housekeeping running like clockwork, making sure every property is guest-ready. You’ll work closely with our cleaners, resolving laundry and housekeeping issues over the phone and face-to-face.

You’ll need to multitask, stay organised, and collaborate effectively to help maintain our high standards.

What You’ll Do:

• Manage day-to-day laundry operations and liaise with suppliers
• Count and check freshly laundered linen; record shortfalls or rejects
• Deliver clean linen using fleet vehicles when required
• Conduct property inspections, corrective cleaning, and special requests
• Prepare linen for weekly departures and maintain stock levels
• Manage soiled linen, keeping the area tidy before collection by suppliers
• Provide practical feedback to support departmental performance
• Promote excellent customer service to guests and owners
• Undertake any additional duties within the scope of the role as requested

What You’ll Bring

• Ability to work independently and as part of a team
• Strong attention to detail and problem-solving skills
• Calm under pressure, flexible and adaptable
• Good numerical skills and ability to use initiative
• Full, clean driving licence

Bonus points

ifyou have excellent written and verbal communication skills, a willingness to learn new skills in a fast-paced environment, previous experience as a Laundry Assistant, and are IT literate with the ability to update stock controls.

Who Are Lyme Bay Holidays?

Lyme Bay Holidays, part of Sykes Holiday Cottages, has been creating memorable holidays along the stunning World Heritage Coast for over 40 years. From Lyme Regis to the rolling hills of Devon, we manage a diverse mix of holiday homes, all backed by the personal, friendly service our guests know and love.

We’re passionate about delivering exceptional holiday experiences, supporting our team, and making a positive impact on our local community and environment.

Why You’ll Love Working With Us

At Lyme Bay Holidays& Sykes, we believe in rewarding our people:

• Annual bonus schemelinked to company performance.
• Generous holiday allowance + extra days with long service
• Option to purchase extra holiday days if you wish.
• A day off for your birthday
• 2 volunteering days per year.
• Access toSpark, our health and wellbeing platform
• Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay).
• Pension scheme with employer contributions
• Discounted and last‑minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.
• Special offers and discounts designed to enhance your overall wellbeing.
• Health cash plan & life assurance.
• Training & development opportunities.
• 24/7 mental health support.
• Employee savings scheme
• Long service awards and company events

We’re passionate about diversity, inclusion and welcoming people from all backgrounds. Need adjustments during the recruitment process? Just let us know, we’ll be happy to help.