Laundry Operative

Sykes Holiday Cottages Ltd; Ambleside; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Annual bonus

Holiday allowance

Birthday day off

Volunteer days

Pension scheme

Employee discounts

Job summary

Lakelovers, part of Sykes Holiday Cottages, is seeking a dedicated Laundry Assistant for Ambleside to keep laundry and housekeeping running smoothly. You will ensure properties are guest-ready, work with cleaners, and resolve issues on-site and by phone.

The role is flexible, suitable for both full-time and part-time applicants, with attention to detail and strong teamwork required. Training will cover stock controls and IT systems used to manage inventories.

Qualifications

• Experience in laundry or housekeeping is preferred but not required.
• Able to multitask and stay organised in a fast-paced environment.
• Good communication and teamwork skills.
• Willingness to learn and adapt to processes and stock control.

Responsibilities

• Manage day-to-day laundry operations and liaise with suppliers.
• Count and check freshly laundered linen; record shortfalls or rejects.
• Deliver clean linen using fleet vehicles when required.
• Conduct property inspections and assist with special cleaning requests.
• Prepare linen for weekly departures and maintain stock levels.
• Maintain tidy areas and manage soiled linen awaiting collection by suppliers.
• Provide feedback to support departmental performance and guest services.

Skills

Teamwork

Attention to detail

Calm under pressure

Numerical skills

IT literacy

Strong communication

Job description

Be Part of the Team that Powers Lakelovers!

Salary:£12.71 per hour

Work Days & Hours: 22 hours worked between Monday and Saturday.

Working Location:Ambleside

About the Role:

We’re looking for adedicated, detail-orientedLaundryAssistantto join ourLakelovers Amblesideteam. You’ll be key to keeping our laundry and housekeeping running like clockwork, making sure every property is guest-ready. You’ll work closely with our cleaners, resolving laundry and housekeeping issues over the phone and face-to-face.

You’ll need tomultitask, stay organised, and collaborate effectivelyto help maintain our high standards. This is a flexible role suitable for both full-time and part-time applicants.

What You’ll Do:

• Manage day-to-day laundry operations and liaise with suppliers
• Count and check freshly laundered linen; record shortfalls or rejects
• Deliver clean linen using fleet vehicles when required
• Conduct property inspections, corrective cleaning, and special requests
• Prepare linen for weekly departures and maintain stock levels
• Manage soiled linen, keeping the area tidy before collection by suppliers
• Provide practical feedback to support departmental performance
• Promote excellent customer service to guests and owners
• Undertake any additional duties within the scope of the role as requested

What You’ll Bring

• Ability to work independently and as part of a team
• Strong attention to detail and problem-solving skills
• Calm under pressure, flexible and adaptable
• Good numerical skills and ability to use initiative
• Bonus pointsifyou have excellent written and verbal communication skills, a willingness to learn new skills in a fast-paced environment, previous experience in a similar role, and are IT literate with the ability to update stock controls.

Who Are Lakelovers?

Lakelovers, part of Sykes Holiday Cottages, has been creating unforgettable Lake District holidays since 1977. We handpick unique properties, maintain the highest standards, and make sure every guest leaves with a smile. With over 40 years of experience, we pride ourselves on quality, friendly service, and making a positive impact on our community and environment.

Why You’ll Love Working With Us

• Annual bonus schemelinked to company performance.
• Generous holiday allowance + extra days with long service
• Option to purchase extra holiday days if you wish.
• A day off for your birthday
• 2 volunteering days per year.
• Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay).
• Pension scheme with employer contributions
• Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.
• Special offers and discounts designed to enhance your overall wellbeing.
• Employee savings scheme
• Long service awards and company events

We’re passionate about diversity, inclusion and welcoming people from all backgrounds. Need adjustments during the recruitment process? Just let us know, we’ll be happy to help.