Laundry Attendant

Six Senses London; Greater London; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Salary package

Paid holidays

Global career development

Discounts at IHG properties

Complimentary nights

Family leave

Pension plan

Wellbeing program

Travel season ticket loans

Medicash plan

Volunteer opportunities

Wellbeing app access

Job summary

Six Senses London is seeking a Laundry Attendant to support our vision of sustainable, wellness-focused hospitality. You will manage daily laundry tasks, assist guests with requests, and ensure linens are clean and ready in line with brand standards.

The role requires at least a year in a similar setting, fluent English, and a commitment to eco-friendly practices. On-site work in London with opportunities for training and career development across the Six Senses network.

Qualifications

• Fluent in English; additional languages preferred.
• High school diploma or equivalent; hospitality qualification preferred.

Responsibilities

• Monitor daily washing, drying, ironing, collecting, and delivery per hotel policy with Laundry Supervisor.
• Receive and address guest requests; escalate issues to Laundry Supervisor.
• Ensure linen requests are fulfilled promptly and stock supplies are prepared for shift.
• Inspect and maintain cleanliness and appearance of laundered items; check fabric care.

Skills

Fluent English

Scheduling

Education

High school diploma

Hospitality diploma/degree

Job description

As Laundry Attendant, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties And Responsibilities

• Monitor daily washing, drying, ironing, collecting, and delivery service according to the hotel policy in coordination with the Laundry Supervisor.
• Handle guest requests and immediately refer issues and feedback to Laundry Supervisor.
• Ensure that guest requests for additional linen are delivered promptly.
• Collect required stock supplies for shift.
• Dust and clean all lampshades, ceiling, ceiling fans, exhaust fans, machines, walls, in Laundry on daily basis.
• Ensure all supplies and cleaning equipment are in good working condition and stored in proper locations.
• Watch for defects and is responsible for the immaculate appearance of laundered items.
• Issue uniforms to new starters or reject old uniforms when required.
• Behave in an ecologically friendly manner, help to reduce the amount of energy and cleaning supplies.
• Report required repair to Laundry Supervisor.
• Maintain a high standard of personal appearance, grooming and hygiene.
• Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.
• Knowledge and strict adherence to LQA standards.

What’s in it for you?

• Competitive Salary Package – Rewarding your talent and dedication with a salary that reflects your value.
• Up to 33 Days of Paid Holiday Per Year – Including bank holidays, with entitlements growing the longer you stay with us.
• Global Career Development – Opportunities for progression and taskforce placements within Six Senses and over 6,500 IHG properties around the world.
• Hotel & Dining Discounts – Enjoy exclusive discounts for you, your family, and friends across IHG hotels and restaurants from day one.
• Complimentary Nights at Six Senses – Stay at any Six Senses Hotel or Resort on us (the number of days increase the longer you’re with us!).
• Enhanced Family Leave – Generous and inclusive maternity, paternity, and adoption policies to support your family life.
• Comprehensive Financial Protection – Including pension scheme, life assurance, income protection, and critical illness cover.
• Holistic Wellbeing – Access to a diverse and enriching calendar of wellbeing-focused activities, nurturing every aspect of mind, body, and soul.
• Travel Season Ticket Loans – Helping you get to work in a more affordable and sustainable way.
• Medicash Plan – Claim back healthcare costs and access a wide range of resources to support your physical and mental wellbeing.
• Community & Volunteering Opportunities – Make a difference through purpose-driven initiatives and give back to the causes you care about.
• Health Assured & Wisdom App – 24/7 confidential support for your mental, emotional, and financial wellbeing, plus access to exclusive perks and discounts.

Qualifications

• High school diploma or equivalent and at least 1 year’s experience in a similar operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
• Good understanding of scheduling work, and knowledge of cleaning procedures, chemicals and surfaces. Confident with knowledge of fabric types, colors and fabric care.
• Fluent in English; I understand that additional languages are preferred.

All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role.

The above is intended to provide an overview of the role and responsibilities for a Laundry Attendant at Six Senses London. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment.