Laboratory Administrator

CVS Vets; Highweek; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Five weeks annual leave

Staff discount

Full training

Health schemes

Job summary

CVS Vets in the United Kingdom is seeking a part-time reception assistant to join the Sample Reception team. The role offers 25 hours per week, Tuesday to Saturday 05:00–10:00, and a starting wage aligned with the National Minimum Wage.

No prior experience is required, with full training and support provided. You will help manage deliveries, bookings in our in-house systems, and support vets with same-day advice by ensuring accurate data entry and timely processing.

Qualifications

• Experience in customer service is desirable but not required.
• Attention to detail is essential for accurate data entry.
• Calm, structured approach helps manage variable deliveries.
• Willingness to learn new systems and processes.

Responsibilities

• Open, check, and record details of submissions.
• Enter data into the LIMS and allocate samples to technicians.
• Coordinate shipment of laboratory consignments to partners.
• Contribute to quality checks and capture client feedback.

Skills

Customer service

Attention to detail

Calm under pressure

Learning new tools

Team player

Job description

25 HOURS PER WEEK

TUESDAY TO SATURDAY 05:00 – 10:00

Starting salary will be in line with National Minimum Wage.

Do you prefer an early start to the day?

Do you enjoy providing an excellent service?

We are excited to announce the opportunity to become a part of our dynamic, hard-working, and friendly Sample Reception team, with a part-time vacancy available within the department.

Benefits

• Five weeks annual leave (pro rata) per annum, plus bank holidays


• Staff discount scheme on Veterinary care, medicines and products


• Full training and support provided – no previous experience required


• Optional health and wellbeing schemes

Axiom Veterinary Laboratory (part of the CVS Group) is a busy diagnostic facility committed to providing top-quality clinical testing services to a large client base of veterinary practices across the country and abroad.

You play your part, helping diagnose and treat animals, improving quality of life. You do this by efficiently managing deliveries of samples, booking them into our inhouse systems for allocation for our technicians.

By doing this you are actively helping us diagnose issues which will help us offer same day advice to vets to manage the care of pets around the UK. Your speed, and accuracy may directly allow vets to save the lives of their patients.

Skills we value

• You must be able to remain focused and calm under pressure. Customer care is integral to our business and so the successful candidates will have a “can do” attitude.


• Detail focused: information in our database must be accurate to help prioritise samples and ensure we do not have to request fresh samples for our technicians to test


• Calm and structured: Every day can be different over the amount of deliveries we receive. Having a process driven mindset to make sure standards are consistent is important


• Comfortable with learning new tools: we are always looking to improve our systems. Learning new processes is important


• Able to make suggestions; all our teams are encouraged to suggest ways to improve speed, efficiency and accuracy. Actively contributing to make Axiom a great place to work is widely encouraged!

KEY RESPONSIBILITIES

• Opening, checking, and recording details of newly received submissions and checking against the associated submission forms


• Transferring information from submission forms to the laboratory information management system (LIMS) , ensuring samples are numbered and racked for distribution across our facility.


• Organising shipment of laboratory consignments to specialist partners, chasing results and tracking inside our system


• Contributing to the Quality system, including performing data entry checks, and seeking and recording client feedback

CVS Vets is dedicated to fostering an inclusive workplace where everyone can be their true selves, celebrating diversity and empowering each team member to perform at their best.

We’re committed to building a workforce that reflects the diverse communities we serve.

Please note: We can only accept or progress applications from candidates with the Right to Work in the UK, as we are unable to offer visa sponsorship for clinical support roles due to Home Office criteria. Applications from candidates without this will not be considered.