Laboratory Administrator

CVS Veterinary Group; Highweek; On-site; GBP 13,000 - 15,000; Part time

Benefits offered by this job

Five weeks annual leave (pro rata)

Staff discount on veterinary care, etc

Full training and support provided

Optional health and wellbeing schemes

Job summary

CVS Veterinary Group is recruiting for a part‑time Sample Reception team member in Highweek. The role runs 25 hours per week, Tue to Sat 05:00–10:00. Starting pay aligns with the National Minimum Wage, with full training and support provided.

You will help diagnose and treat animals by efficiently managing deliveries and inputting data into our inhouse systems, enabling vets to access timely advice across the UK.

Qualifications

• Ability to stay focused and calm under pressure with a customer‑facing role.
• Attention to detail to ensure accurate data entry in our systems.
• Willingness to learn new tools and processes as the team evolves.

Responsibilities

• Opening, checking, and recording details of newly received submissions and checking against the associated submission forms
• Transferring information from submission forms to the laboratory information management system (LIMS), ensuring samples are numbered and racked for distribution across our facility.
• Organising shipment of laboratory consignments to specialist partners, chasing results and tracking inside our system
• Contributing to the Quality system, including performing data entry checks, and seeking and recording client feedback

Skills

Customer care

Attention to detail

Calm under pressure

Process driven

Improvements ideas

Tools

LIMS

Job description

25 HOURS PER WEEK

TUESDAY TO SATURDAY 05:00 - 10:00

Starting salary will be in line with National Minimum Wage.

Do you prefer an early start to the day?

Do you enjoy providing an excellent service?

We are excited to announce the opportunity to become a part of our dynamic, hard-working, and friendly Sample Reception team, with a part-time vacancy available within the department.

Benefits

• Five weeks annual leave (pro rata) per annum, plus bank holidays
• Staff discount scheme on Veterinary care, medicines and products
• Full training and support provided - no previous experience required
• Optional health and wellbeing schemes

Axiom Veterinary Laboratory (part of the CVS Group) is a busy diagnostic facility committed to providing top-quality clinical testing services to a large client base of veterinary practices across the country and abroad.

You play your part, helping diagnose and treat animals, improving quality of life. You do this by efficiently managing deliveries of samples, booking them into our inhouse systems for allocation for our technicians.

By doing this you are actively helping us diagnose issues which will help us offer same day advice to vets to manage the care of pets around the UK. Your speed, and accuracy may directly allow vets to save the lives of their patients.

Skills we value

• You must be able to remain focused and calm under pressure. Customer care is integral to our business and so the successful candidates will have a “can do” attitude.
• Detail focused: information in our database must be accurate to help prioritise samples and ensure we do not have to request fresh samples for our technicians to test
• Calm and structured: Every day can be different over the amount of deliveries we receive. Having a process driven mindset to make sure standards are consistent is important
• Comfortable with learning new tools: we are always looking to improve our systems. Learning new processes is important
• Able to make suggestions; all our teams are encouraged to suggest ways to improve speed, efficiency and accuracy. Actively contributing to make Axiom a great place to work is widely encouraged!

Key Responsibilities

• Opening, checking, and recording details of newly received submissions and checking against the associated submission forms
• Transferring information from submission forms to the laboratory information management system (LIMS) , ensuring samples are numbered and racked for distribution across our facility.
• Organising shipment of laboratory consignments to specialist partners, chasing results and tracking inside our system
• Contributing to the Quality system, including performing data entry checks, and seeking and recording client feedback

CVS Vets is dedicated to fostering an inclusive workplace where everyone can be their true selves, celebrating diversity and empowering each team member to perform at their best.

We're committed to building a workforce that reflects the diverse communities we serve.

Please note: We can only accept or progress applications from candidates with the Right to Work in the UK, as we are unable to offer visa sponsorship for clinical support roles due to Home Office criteria. Applications from candidates without this will not be considered.