La Mer Liberty's London Retail Manager FT (37.5hrs)

Estée Lauder Companies; City Of London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading luxury beauty company in London is seeking a Retail Manager for La Mer. This role involves coaching a team of Skin Care Experts, achieving sales targets, and executing impactful customer strategies. Ideal candidates have proven retail management experience and a passion for providing exceptional customer service. Competitive salary and benefits offered.

Benefits

Competitive industry salary

Qualifications

• Proven retail experience at manager or above level, preferably within beauty or skin care.
• Experience in team management with skills in leadership and communication.
• Ability to provide inspirational, authentic and personalized customer service.
• Drive to achieve sales and customer service targets.

Responsibilities

• Coach and develop the team of Skin Care Experts to achieve operational targets.
• Create and execute an agile business plan to recruit and retain customers.
• Lead a high performing team to drive sales and client service.

Skills

Leadership skills

Communication

Motivation

Performance evaluation

Customer service

Sales target achievement

Inventory management

Event creation

Job description

La Mer Liberty's London Retail Manager FT (37.5hrs)

Find out how well you match with this job

15765

Brand

Assignment Category

Description

La Mer’s prestige skin care journey began when Dr. Max Huber suffered burns in a lab accident and was inspired to create his own destiny. Aerospace Physicist by day, star-gazer and dreamer by night, he hoped to unlock the legendary revitalizing powers of the sea he held so dear. 6,000 experiments and 12 years of searching led to the epiphany of a lifetime – a fermentation process that transformed sea kelp and other pure ingredients into Miracle Broth™. This renewing elixir at the heart of Crème de la Mer would finally transform the look of his skin.

We are seeking an inspirational and Energetic Manager to play a leading role in the success of the team by coaching and developing our team of Skin Care Experts to achieve sales, client service and operational targets. You will have accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team. If you are an ambitious self-starter looking for a progressive career within the Luxury Retail Beauty Industry, then this could be the perfect role for you.

Compensation and Benefits:

Competitive industry salary

Qualifications

You will have:

Proven retail experience at manager or above level, preferably within beauty or skin care

Experience in team management with skills in leadership, communication, motivation and performance evaluation

The ability to provide inspirational, authentic and personalized customer service

A drive to achieve sales and customer service targets

Retail operations experience including inventory management

Experience of creating and executing in-store events

An approachable and friendly personality

Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview

Proof of right to live and work in the country