L3 Business Admin Apprentice

CXK; Eastbourne; On-site; GBP 16,000 - 25,000; Full time

Job summary

CXK in Eastbourne invites applications for the Level 3 Business Administration Apprentice role. You will assist the YES East Sussex team with tracking, communications, and admin tasks, while supporting project work across CXK in the area.

The role includes reception duties, social media management under supervision, and involvement in payroll/petty cash processes. DBS enhanced checks apply; 18-month fixed-term, full-time contract.

Qualifications

• Excellent communication skills required.
• Willingness to undertake Level 3 Business Administration Apprenticeship.
• DBS Check (enhanced) required for all appointees.

Responsibilities

• Support YES East Sussex team with administration tasks and tracking.
• Provide reception cover and be first point of contact for the Eastbourne office.
• Manage YES Social Media under guidance from Area Managers and Marketing.
• Undertake data entry and prepare weekly/fortnightly bulletins.

Skills

Communication

Teamwork

Education

Level 3 Business Administration Apprenticeship

Job description

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Level 3 Business Administration Apprentice

Salary: £15,777 - £24,724

Location: Eastbourne

Contract: Fixed-Term 18 months, Full-Time

Reports to: Team Leader

The Apprentice will assist the YES East Sussex team in supporting young people facing challenges entering or maintaining education, employment, or training. The role includes direct communication (tracking), administrative tasks, and acting as the initial contact for the Eastbourne office.

The Apprentice will be expected to lead on general administration tasks across the team to enable the smooth and efficient running of YES East Sussex alongside support to wider CXK projects in the area. They will also manage the YES Social Media with guidance from the Area Managers and Marketing.

The post holder will provide reception cover in main office in Eastbourne and will be the first point of contact for those accessing the office. They will also be the voice of YES when answering calls and completing tracking calls, so excellent communication is key for this role.

Main duties and responsibilities:

• To carry out tracking using phone calls, texts, emails and letters as part of the Tracking Team and record this work on the database.


• Data entry of referrals onto the East Sussex County Council database


• Social media activity: Ensure daily updates are posted across both Facebook and Instagram, using a mix of original content, and reshared posts relevant to our cohort.


• Compile and distribute the weekly jobs and apprenticeship list and fortnightly YES bulletin


• Support the team with purchasing travel for young people and support the Area manager with petty cash, and bank statement reconciliation.


• To minute take at team meetings and other meetings where needed and circulate out to the team.


• Undertake any other duties as may from time to time be required. (The duties may be changed and/or varied to meet changing circumstances at the discretion of the senior management team).


• To undertake and complete the Level 3 Business Apprenticeship qualification.


• Take an active role in relation to own Personal and Continuous Professional Development
  including attending regular, line manager reviews, PDR and planning own training and development needs using the CPD file and process.


• Ensure that all policies and procedures that relate to employment and health and safety are read and understood. Policies may be revised for time to time, so it is your duty to ensure you regularly review policies and procedures.


• Due to the nature of work undertaken by CXK there is a requirement of all employees to work flexibly across the organisation to support teams and projects as required, including working out of hours and weekends where necessary.

All appointees will be subject to an enhanced DBS Check

Recruitment Timeline

Vacancy closing date:Monday 19th October 2026

Application review date:Tuesday 20th October 2026

Interview dates from:Tuesday 27th October 2026

If you have any questions, please contact the Recruitment Team on [e-mail]