L&D Coordinator

Sopra Steria; Newcastle upon Tyne; Hybrid; GBP 25,000 - 38,000; Full time

Benefits offered by this job

25 days annual leave

Health cash plan

Life assurance and pension

Job summary

Sopra Steria is seeking an L&D Coordinator in Newcastle for a hybrid role, working three days a week in the Newcastle office (Tue–Thu). You will coordinate learning programmes, manage events, and liaise with stakeholders to deliver effective internal training experiences.

The role emphasizes administration within HR, LMS usage, and delivering strong internal customer service. Flexibility and collaboration across teams underpin our approach to learning and development.

Qualifications

• Experience in HR administration with a focus on L&D.
• Experience supporting internal customers up to senior leadership.
• Understanding of learning management systems.
• Strong listening, documentation, presentation and requirements gathering.
• Proficiency with MS Office.

Responsibilities

• Coordinate end-to-end Learning programmes, including event coordination and communications.
• Set up events and sessions in the Learning Management System.
• Manage delegates, waitlists, and attendance with internal and third party facilitators.
• Arrange on-site sessions including catering, office access and room layout.
• Build and maintain relationships with key stakeholders across departments to understand learning needs and priorities.
• Partner with internal teams and external vendors to leverage resources, expertise, and technology to support learning initiatives.
• Answer incoming queries.

Skills

Administration

L&D interest

Stakeholder management

Learning Management System

Communication

Tools

MS Office

Job description

We’re looking for an L&D Coordinator to join our team! As an L&D Coordinator, you’ll be the backbone of our support operations, providing essential administrative and coordination assistance across all things Learning & Development. You’ll help ensure the smooth execution of learning activities, events, and operational tasks, all while delivering exceptional internal customer service.

This is a hybrid role with 3 days per week based in our Newcastle office - Tuesday to Thursday.

What you will be doing

• Support with the end-to-end coordination of Learning programmes, including event coordination and communications.
• Setup of events and sessions in the Learning Management System.
• Manage and maintain delegates, waitlists, and attendance both internally and with third party facilitators.
• Source and book room availability for on-site sessions, including the organisation of catering, office access and room layout.
• Build and maintain strong relationships with key stakeholders across various departments to understand their learning needs and priorities.
• Partner with internal teams and external vendors to leverage resources, expertise, and technology to support learning and developmental initiatives.
• Answer incoming queries.

What you’ll bring

• Previous administration experience in a HR team, with a strong interest in L&D and employee development.
• Experience working with internal customers up to senior leadership.
• Understanding of learning management systems.
• The ability to listen, understand, document, present and deliver customer requirements.
• MS Office experience

Employment Type: Full-time, Permanent

Location: Newcastle

Security Clearance Level: SC

Salary: Competitive

Benefits

• 25 days annual leave with the choice to buy additional days
• health cash plan
• life assurance and pension

Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements.

Loved reading about this job and want to know more about us?

Our business is, first and foremost, about people. And it always has been. The solutions we develop are driven by the connections they make and the problems they solve. Our services only matter if they work for people and if they serve a greater purpose. Known for our collaborative approach, we provide consulting and digital services, creating innovative solutions, at scale, to deliver sustainable growth and services that make life better.

Our work touches many lives in the UK. From helping the Government provide essential public and health services that offer more convenience and choice, to improving financial services to deliver fairer, customer-centric solutions.

Together we are building a better future by delivering real and lasting value.

We are just at the start of what we can achieve together. Come and join us!

We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.

If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.