About The Role
Working as part of the Learning team, you will be responsible for partnering with legal and central services leaders to identify, develop, and implement learning solutions that support the firm’s and Capital Academy strategic objectives. The role focuses on enhancing professional capability, leadership development, compliance, and career progression across the firm while fostering a culture of continuous learning. You will report directly into the Head of Learning and Development and mentor and support the Learning and Development Administrator.
Responsibilities:
- Partner with legal and central teams to identify current and future capability needs, translating these into practical learning and development priorities.
- Lead the design, delivery and ongoing development of the Early Careers Programme, working with HR, and business leaders to build the technical, behavioural and commercial skills trainees and early careers professional need to succeed and progress
- Work closely with legal teams on technical development, supporting the planning and coordination of practice-specific learning and advising on the most effective approach to delivery.
- Design and deliver behavioural and business skills development aligned to career pathways, including area such as management and leadership, client service
- Identify emerging learning needs and trends, including AI and new ways of working, and translate these into relevant learning solutions for the firm
- Support the firm's approach to CPD and continuing competence, ensuring relevant learning activity supports professional and regulatory requirements and colleagues can evidence their ongoing development.
- Manage and optimise the Learning Management System (LMS), maintaining learning content, programmes, records and reporting, while continually improving the colleague experience.
- Grow the use of digital and blended learning, including e-learning, virtual learning and webinars, ensuring resources are easy to access and aligned to career development pathways.
- Monitor participation, completion and engagement, maintaining accurate learning records and using LMS data to identify trends, gaps and opportunities for improvement.
- Build trusted relationships with colleagues across the firm, becoming a credible point of contact for learning, capability and career development.
- Evaluate the effectiveness of learning initiatives, using participant feedback, engagement data, performance indicators and business outcomes to demonstrate impact and continuously improve the learning offer.
What We’re Looking For:
- Significant experience in Learning & Development, HR or talent development, ideally gained within a law firm, professional services, or similar environment.
- Proven experience partnering with stakeholders, understanding business and capability needs and translating these into practical development solutions.
- Experience designing and delivering learning programmes, particularly in areas such as professional skills, career development, and early careers.
- Experience managing learning projects from concept through to delivery and evaluation, balancing multiple programmes, deadlines, and stakeholders.
- Confidence using Learning Management Systems and digital learning platforms, including managing learning content, reporting, learner records, and digital learning solutions.
- Strong stakeholder management and influencing skills, with the credibility to build trusted relationships.
- Excellent communication, facilitation, and presentation skills, with the ability to engage audiences.
- A commercial mindset, with an understanding of how learning and capability development can support business performance, career progression, and employee development.
- A collaborative and organised approach, with the ability to manage competing priorities while maintaining attention to detail and delivering to agreed timescales.
In return, we offer:
- Flexible approach to work
- Balanced approach to working hours, with the ability to work between home and the office as required through our hybrid working model.
- Health cash plan, life assurance and pension scheme, cycle to work scheme, free yoga sessions, subsidised chiropractor visits and regular wellbeing initiatives.
- Competitive salary, generous recruitment referral scheme, enhanced annual leave with the option to buy or sell leave, enhanced maternity and paternity pay and an ongoing internal recognition.
- Modern city centre offices with excellent facilities, including an onsite chef in our Cardiff Office.
We’re committed to maintaining an inclusive work environment. We encourage equality and diversity and treat all job applicants and colleagues fairly — regardless of age, gender, disability, ethnicity, religion or any religious or cultural beliefs, marital status and civil partnership, sexual orientation, pregnancy and maternity. We have no tolerance for discrimination.
Here, we can be ourselves, succeed on merit, and grow with people from all walks of life.