KM261840 Assistant Support Manager

NHS Grampian; Aberdeen City; On-site; GBP 24,000 - 34,000; Full time

Job summary

NHS Grampian in Aberdeen City is seeking an Assistant Support Manager within Community Mental Health, Learning Disabilities and Substances Misuse Services. The role involves day-to-day management of admin and clerical staff, with responsibility for operational tasks and project work on behalf of the Support Management Team.

Candidates should have a degree or equivalent experience, plus essential management experience.

Qualifications

• Educated to degree level or equivalent experience.
• Management experience of staff is essential.
• Excellent communication, minute taking, health & safety knowledge and mental health experience are essential.
• Use of NHS systems (Datix, SSTS, Boxi, DAISy, Neo, TrakCare) desirable but training will be provided.

Responsibilities

• Provide day-to-day management responsibility for the admin and clerical staff.
• Oversee operational tasks and project work on behalf of the Support Management Team.
• Coordinate workload planning and reporting, taking initiative to prioritise tasks.

Skills

Communication skills

Minute taking

Health & safety knowledge

Mental health experience

Management experience

Education

Bachelor's degree or equivalent

Tools

Datix

SSTS

Boxi

DAISy

Neo

TrakCare

Job description

An exciting opportunity has arisen for an Assistant Support Manager within Community Mental Health, Learning Disabilities and Substances Misuse Services for the Aberdeen City Health & Social Care Partnership. This is an interesting and diverse service and the successful candidate will provide a varied support role for the Service including day to day management responsibility for the admin & clerical staff, operational tasks and project work on behalf of the Support Management Team.

Candidates should be educated to degree level or have equivalent experience. Management experience of staff would be essential. Excellent communication skills, minute taking, health & safety knowledge and mental health experience are all essential for this post. Use of NHS systems including Datix, SSTS, Boxi, DAISy, Neo and TrakCare would also be desirable but not essential as training will be provided. Proven experience of organising/planning workload, self-motivation in the production and delivery of reports and ability to take own initiative and prioritising tasks are required for this post.

For further information please contact Viki Rafferty, Service Manager, via or on 01224 557818.

Interviews shall take place on: 17th and 18th November 2026.

Additional Information For Candidates

AI-generated content for the completion of Supporting Statements may lack specificity and fail to address key criteria outlined in the job description. Personalisation is essential to convey individual skills, knowledge, and experiences effectively.

As a disability confident employer we are committed to ensuring our recruitment processes are inclusive and accessible to all. If you need us to make any adjustments during the recruitment process, please let us know by contacting our recruitment team at the earliest opportunity. Email us at [e-mail].

Shortlisted candidates will be invited to attend the interview in person. Alternative arrangements or adjustments will be considered in the event there are circumstances that may prevent candidates attending in person to ensure it is inclusive and accessible to all.

Posts close at midnight on the indicated date unless the advert states otherwise. Post may close early due to volume of applications.

Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately.

• Please note - If this post operates within Aberdeen City Low Emission Zone, you will be responsible for all costs associated with entering.**

NHS Grampian forms one of the fourteen regional health boards of NHS Scotland and is responsible for providing health and social care services to a population of over 500,000 people living in Aberdeen, Aberdeenshire and Moray.

As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values.