Kitchen Supervisor- Westfield, London

TOCA Social; London; On-site; GBP 17,616 - 25,089; Full time

Benefits offered by this job

Up to £15.50 per hour

Complimentary TOCA games

Free meals during shifts

Local retail discounts

Job summary

A unique dining and entertainment venue in London is looking for a Kitchen Supervisor in Training. This full-time role involves overseeing kitchen operations, ensuring food safety standards, and supporting team development. Candidates should have supervisory experience in hospitality, a passion for delivering memorable guest experiences, and the ability to thrive in a fast-paced environment. Flexible availability for evenings and weekends is required.

Qualifications

• 1-2 years of supervisory experience within hospitality or 6 months as a senior teammate.
• Ability to work under pressure with a guest-first attitude.
• Desire to develop themselves and teammates.

Responsibilities

• Prep and cook dishes to specification, ensuring consistent portion sizes.
• Lead by example with cleanliness and food safety.
• Train and supervise the kitchen crew and provide feedback.

Skills

Supervisory experience

Passion for food and drink

Problem-solving skills

Team leadership

Flexibility

Job description

Overview

TOCA Social is the world's first dining and entertainment experience with a football twist. Our first venue opened in 2021 in The O2, London and our second in Birmingham in 2024. We are also set to open in Westfield London, Dallas and Mexico in 2025. At TOCA Social, Everybody Plays! Football knowledge is not required; if you thrive in an energetic and fun environment you'll quickly fall in love with our concept.

Benefits

• Up to £15.50 per hour (inclusive of service charge)
• Complimentary TOCA games
• Huge discounts on our F&B
• Free meal whilst on shift
• Local retail & hospitality discounts
• Teammate Assistance Programme with access to free counselling sessions
• Great progression opportunities as we expand

Job Highlights

• Location: TOCA Social, Westfield White City, Ariel Way, London W12 7GD
• Reports to: Head Chef
• Hours Required: Minimum of 15 hours per week; candidates must be flexible to work evenings and weekends

The dynamic role of a Kitchen Supervisor in Training means no two days are the same. You are responsible for bringing together multiple elements of our guests' journey to deliver memorable experiences, while supporting and developing your own team.

Role Scope & Responsibilities

We're searching for a Kitchen Captain who will work closely with all teammates and venue leadership teams to oversee daily operations, ensuring guests experience a memorable visit. This is a crucial role in supporting and developing our venue teams, by being their go-to for support.

• Cooking & Food Standards: Prep and cook dishes to spec, ensuring consistent portion sizes and presentation
• Food Safety & Hygiene: Lead by example with cleanliness and food safety, ensuring compliance with hygiene, HACCP, and health and safety standards
• Controlling GP & Reducing Waste: Manage costs through portion control, waste reduction, and stock management; help meet gross profit targets
• Team Leadership: Train and supervise the kitchen crew; coach teammates and provide constructive feedback; lead new initiatives
• Recruitment and Onboarding: Assist with TOCA Talent events to recruit talent and ensure proper training and compliance
• Stock & Ordering: Monitor stock levels, avoid over-ordering, perform weekly stock checks, ensure proper storage and rotation
• Problem Solving: Address issues such as kitchen problems, customer complaints, or missing deliveries with fast, practical solutions

Qualifications & Experience

• 1-2 years of supervisory experience within hospitality, or at least 6 months as a senior teammate at TOCA Social
• Passion for food and drink and providing memorable guest experiences
• Punctual, reliable, with a great attitude and work ethic
• Ability to work under pressure with a guest-first attitude
• Hands-on and willing to support the team and venue leadership
• Desire to develop themselves and teammates to deliver outstanding experiences
• Flexibility to work across evenings and weekends
• Willingness to support teammates across the venue and in varying departments
• Pride in your work and in the work of your teammates to exceed guest expectations
• Vibrant presence on the venue floor and ability to support teams with a warm, friendly manner

Seniority level

• Internship

Employment type

• Full-time

Job function

• Other

Industries

• IT Services and IT Consulting