Kitchen Shift Leader - Northumberland

Haven Holidays; Alnwick; On-site; GBP 22,000 - 26,000; Full time

Job summary

Haven Holidays in the United Kingdom is seeking a Kitchen Shift Leader to guide the team in delivering high-quality dining experiences for JD Wetherspoon guests. You will lead shifts, assign tasks, and drive service excellence.

You’ll oversee food preparation, uphold safety and hygiene standards, and train new team members while stepping up as shift leader when required.

Qualifications

• Strong leadership and communication skills.
• Detail-oriented, especially when handling food orders.
• Committed to providing high-quality, customer-focused service.
• Flexibility to work weekends, evenings, and holidays as needed.

Responsibilities

• Provide prompt, professional guest service, addressing complaints and special requests.
• Oversee food preparation, ensuring quality, taste, and compliance with standards.
• Maintain adherence to food safety, hygiene, and cleanliness regulations.
• Assist in training new team members on company policies and procedures.
• Participate in team duties while stepping up as the shift leader when assigned.

Skills

Leadership

Communication

Detail-oriented

Customer-focused service

Flexibility

Education

Deputy Kitchen Manager / Second Chef experience

Job description

Join our One Great Team here at Haven as a Kitchen Shift Leader, where you'll play a key role in leading the team to create unforgettable dining experiences for our JD Wetherspoon guests!

In this role, you'll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You'll inspire the team to provide fantastic guest experiences and high-quality standards. Plus, you'll make sure everything stays safe, compliant, and on point with company policies., Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.

• Provide prompt, professional guest service, addressing complaints and special requests.
• Oversee food preparation, ensuring quality, taste, and compliance with standards.
• Maintain adherence to food safety, hygiene, and cleanliness regulations.
• Assist in training new team members on company policies and procedures.
• Participate in team duties while stepping up as the shift leader when assigned.

Previous experience as a Deputy Kitchen Manager or a Second Chef/Sous Chef.

• Strong leadership and communication skills.
• Detail-oriented, especially when handling food orders.
• Committed to providing high-quality, customer-focused service.
• Flexibility to work weekends, evenings, and holidays as needed.