Kitchen Porter - Client Support Team

Convene LLC; London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is redefining the workplace experience by blending hospitality with innovative solutions. This role offers a chance to contribute to a dynamic environment where creativity thrives, and employees are empowered to provide memorable experiences. With a commitment to diversity and inclusion, the company fosters a culture where everyone feels valued. Employees enjoy comprehensive benefits, including health insurance, generous paid time off, and opportunities for professional growth. Join a team that prioritizes work-life balance and supports your career advancement while making a positive impact in the community.

Benefits

Comprehensive insurance plans

401K with employer match

Paid time off

Employee Assistance Program

Parental Leave

Online learning opportunities

Discounts and perks

Qualifications

• Strong background in hospitality and event management.
• Proven ability to enhance customer experiences.

Responsibilities

• Create inspiring destinations for meetings and events.
• Drive innovation to meet clients' evolving needs.

Skills

Hospitality Management

Customer Service

Creative Problem Solving

Education

Bachelor's Degree in Hospitality

Certificates in Event Management

Job description

We are rethinking the workplace experience.

The Convene portfolio is a hospitality company that designs and operates a network of meeting, event, and flexible office locations across the U.S. and UK. Our brands include Convene, etc.venues by Convene, and Convene Signature.

We are a global leader in future-of-work solutions, bringing a hospitality-driven experience to the workplace. We serve as a partner, not just a place, for our clients and members, offering concierge-style services, dedicated support teams, and in-house resources, allowing our clients and members to focus on what they do best.

The passion our company has for creating impactful work experiences for our clients extends to all of our employees as well. If you’re interested in helping us provide inspiring and unforgettable moments, consider joining our team.

We are a values-driven company and we strive for Convene employees to be healthy, have flexibility, and have access to resources and support at work so they can lead a full life outside of the office.

Our Values and Culture

Convene is first and foremost a hospitality company operating within the meeting, event, and shared workplace industries. We create inspiring destinations for clients, members, and landlords to meet, work, and host experiential events.

Innovation and Creativity

Our clients’ evolving needs drive our passion for innovation and motivate us to constantly develop new creative solutions. If you’re a creative problem solver who doesn’t settle for “good enough,” you’ll feel at home here.

Employee Benefits and Resources

Employees have access to comprehensive insurance plans covering medical, dental, and vision. Additional benefits include FSA, Long-Term Disability, Short-Term Disability, fertility and family planning resources, and a virtual health advocate.

We offer a 401K with employer match, financial wellness education, life insurance, transit incentives, and a variety of online learning opportunities focused on leadership, professional growth, and skills development.

Our benefits also include generous paid time off, holiday breaks, birthday PTO, Employee Assistance Program, Parental Leave, and various perks and discounts to support daily life.

Work Environment and Flexibility

We support a hybrid work policy that balances in-person collaboration with flexible remote work, enabling our global teams to thrive and collaborate in our Convene cities, as roles permit.

Diversity & Inclusion

We are committed to continuous improvement through diversity, equity, and inclusion (DE&I). We aim to create an environment where everyone feels valued and empowered. Our leadership and Employee Resource Groups (ERGs) foster a diverse and inclusive culture.

We also offer an annual paid sabbatical program for those wanting to give back or grow in their communities.

Awards and Recognitions

• Best Small & Medium Workplaces, Fortune Magazine | 2018, 2020
• Best Workplaces in New York, Fortune Magazine | 2017, 2019, 2020, 2021
• Best Workplaces in the Meetings Industry, Meetings & Conventions Magazine | 2018
• Top Companies - Startups, LinkedIn | 2017
• 5000 Fastest Growing Private Companies, Inc. Magazine | 2017-2019, 2024
• Best Places to Work for Midsize Companies in NY, BuiltIn NY | 2022
• Best Places to Work Boston, Chicago, Philadelphia, BuiltIn | 2023

Learn more about working at Convene

Convene CEO discusses career growth and opportunities.