Kitchen Hand / chef

Wick Hollow; Butleigh; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

Casual dress

Company pension

Discounted or free food

Employee discount

Job summary

Heaphy’s Café in Glastonbury is seeking a front-of-house team member for part-time, permanent or zero-hours work, with weekend shifts and daytime hours on a rota basis from 8am to 6pm.

You’ll rotate duties across service, till work and food preparation, bring warm, friendly guest service, and have barista experience or willingness to train. Casual dress and staff discounts are available.

Qualifications

• Experience working in a busy café environment.
• Food preparation and service.
• Barista experience preferable.
• Knowledge of allergens, food prep and coffee.
• Ability to make beverages quickly and consistently.

Responsibilities

• Prepare and serve food and beverage items; training available.
• Maintain high levels of cleanliness and hygiene.
• Handle till and cashing up procedures.
• Interact with guests to provide excellent service.
• Restock and assist in delivery of events.

Skills

Barista experience

Customer service

Food hygiene awareness

Communication skills

Ability to work under pressure

Education

Level 2 Food Hygiene & Safety Certificate

Tools

Till system

Food prep

Job description

• Rotate and replenish café stock
• Experience working in a busy café environment

Who we are

If you want to know about the requirements for this role, read on for all the relevant information.

Heaphy’s is a small independent café in the heart of Glastonbury, serving breakfast and lunch menus celebrating locally sourced ingredients, alongside our range of speciality cakes and drinks. And we’re serious about serving a great cup of ethical, sustainable coffee!

We’re open 7 days a week for daytime hours on a rota basis from 8am to 6pm, with indoor and outdoor seating for approximately 45 covers in total. We occasionally do evening and special events.

We’re committed to providing equality of opportunity so if you have a disability, we would be happy to discuss reasonable adjustments to the job with you.

Where you’ll be working

Heaphy’s Café is based in the centre of Glastonbury in the Market Place – at the heart of the community.

What you’ll achieve with us

As a motivated, welcoming member of our front-of-house team you’ll be delivering great guest service in a friendly, relaxed environment. As a small café, our supportive team is critical to every aspect of delivering a great guest experience – you’ll spend time covering duties in all front-of-house areas including interacting with guests, taking orders and till work, washing up and cleaning duties, restocking, making beverages, clearing tables and carrying out food preparation and service.

What you’ll be doing as part of the team

Operational Delivery Duties

• Preparing and service food and beverage items (training can be provided)
• Maintain high levels of cleanliness and hygiene at all times
• Carry out all tasks to ensure smooth operation of café and delivery of excellent guest service standards
• Assist with resolving guest complaints or queries
• Rotate and replenish café stock
• Assist in delivering service for onsite private events

Finance Duties

• Record all food and beverage sales accurately using till system
• Carry out café close-down procedures including cashing up and end-of-day reporting

Health And Safety Duties

• Adhere to health and safety regulations set out by Heaphy’s Limited in accordance with its statutory regulations
• Ensure accidents and near misses are recorded
• Ensure equipment is used and maintained appropriately

Other Duties

• Maintain excellent levels of communication with Catering Manager, the cafe team and broader O'Heaphy’s Limited team
• Attend training courses as required including food hygiene, fire safety, allergens, basic first aid
• Ensure cafe daily security checks are completed
• In addition to the above the post-holder may be required to undertake other reasonable duties and responsibilities to be agreed with the Catering Manager

Who we’re looking for

You’re a team player with some catering and barista experience (although training can be provided); you’ve got a passion for producing excellent food, coffee and celebrating local food and drink. You’re a ‘people person’ who loves interacting with customers, offering a warm, friendly service.

Essential Experience

• Experience working in a busy café environment
• Food preparation and service
• Barista experience ( preferable )
• Knowledge of allergens, food prep and coffee
• Able to make food and beverages at a fast pace whilst maintaining great consistency

Essential Skills / Knowledge / Qualifications

• Great communication skills – allowing you to interact with guests in a warm, friendly manner to build positive relationships
• Level 2 Food Hygiene & Safety Certificate (or willingness to complete this)

Essential behaviours

• Willingness to go the extra mile to deliver great service
• Ability to work effectively as part of a supportive team
• Comfortable with the challenges of working under pressure when things get busy and fast paced environment as well as during
• Proactively identify and complete tasks in quieter periods

Job Types: Part-time, Permanent, Temporary contract, Fixed term contract, Zero hours contract

Contract length: Permanent

Salary: £12.71 - £13.00 per hour

Expected hours: 40 hours per week

Benefits

• Casual dress
• Company pension
• Discounted or free food
• Employee discount

Schedule

• 8 hour shift
• Day shift
• Weekend availability