Kitchen & Bathroom Design/Sales Consultant

Wickes; Cardiff; Hybrid; GBP 48,000 - 72,000; Full time

Benefits offered by this job

Uncapped commission

Eight-week training programme

Mentor support for first nine months

Company laptop

3D Cloud design tools access

Up to 35 days annual leave

Defined Contribution Pension up to 10%

20% colleague discount

Save-as-you-earn and cashback health

Discount platform access

Job summary

Wickes is hiring a Kitchen and Bathroom Design Sales Consultant in the United Kingdom. You will build genuine customer connections, understand needs from showroom to home visits, and guide customers toward purchase while meeting sales targets.

You’ll receive comprehensive training, tools, and ongoing support to grow your design skills and career. Flexible working options and a strong commission structure accompany a competitive package.

Qualifications

• You have sales experience and understand how to identify customer needs and close a sale.
• You are motivated by results and enjoy earning commission while helping customers.
• You are customer-focused, build rapport and develop trusted relationships.
• You are keen to learn and adapt to new products and design tools.
• You are calm, confident and handle questions professionally.
• You are organised, proactive and take ownership of follow-ups.
• You stay aware of local market trends and customers' space needs.
• You have a valid UK driving licence and access to a vehicle to visit customers.

Responsibilities

• Drive sales: turn enquiries into sales by finding the right solutions for each customer’s space and budget, working towards targets.
• Generate leads: proactively create opportunities within the showroom and follow up with potential customers.
• Build trusted relationships: support customers in-store, virtually and at home, helping them make confident decisions.
• Create inspiring design: use our 3D Cloud design tools to create, present and refine kitchen and bathroom designs with customers.
• Deliver Wickes customer journey: in-store, virtual, or at a customer’s home, with consistent attention.
• Look after your showroom: maintain displays and uphold high standards.
• Stay compliant with policy and regulations including finance, GDPR, and health & safety.

Skills

Sales experience

Customer-focused

Target-driven

Learning mindset

Organised

Industry awareness

Job description

Helping the nation feel house proud.

The role

Love building genuine connections and closing deals? As a Kitchen and Bathroom Design Sales Consultant, you’ll put your sales skills to work, helping customers create spaces they feel proud of.

From the first showroom conversation to visiting customers at home, you’ll understand their needs, recommend the right solutions and guide them towards a purchase. You’ll own the customer journey from start to finish, combining great service with the drive to achieve your sales targets.

Bring your sales experience and we will provide the training, tools and support to develop your design skills and long term career.

Your responsibilities

• Drive sales: turn enquiries into sales by finding the right solutions for each customer’s space and budget, working towards your targets.
• Generate leads: proactively create opportunities within your showroom and follow up with potential customers.
• Build trusted relationships: support customers in-store, virtually and at home, helping them make confident decisions.
• Create inspiring design: use our new 3D Cloud design tools to create, present and refine kitchen and bathroom designs with customers.
• Deliver our full Wickes customer journey: whether it’s in-store, virtual, or at a customer’s home, you’ll treat every customer with the same attention.
• Look after your showroom maintaining displays and keeping up our high standards.
• Stay compliant with all company policies and regulations including finance, GDPR, and health & safety.

About you

• You have sales experience: you understand the customer needs, recommend solutions and confidently close a sale.
• You’re motivated by results: you enjoy working towards targets and earning commission while doing what’s right for customers.
• You’re customer-focused: you listen, build a rapport and develop trusted relationships.
• You’re keen to learn: you’re ready to get to grips with our products and design tools. Previous design experience is helpful, but isn’t essential.
• You’re calm and confident: you handle questions and challenges professionally and keep things moving.
• You’re organised and proactive: you follow up, stay on top of details and take ownership.
• You’re industry savvy: you keep up to date with the latest trends and understand your local market
• You’ll need a valid UK driving licence and access to a vehicle to visit customers at home.

Why join us

• Your sales skills deserve room to grow and rewards that reflect your performance.
• Competitive salary with average on-target earnings of £60,000
• Uncapped commission, with guaranteed commission during your training period
• A comprehensive eight-week training programme covering our products, design tools and customer sales journey
• Dedicated mentor support for your first nine months
• A company laptop and access to our new 3D Cloud design tools
• The opportunity to qualify for our High Performance club, recognising strong sales performance
• Flexible working options
• Up to 35 days’ annual leave, including bank holidays
• Defined Contribution Pension Scheme, with contributions up to 10%, depending on length of service
• 20% colleague discount
• Save-as-you-earn and cashback health schemes
• Access to a discount platform for retailers, gyms and more

About us

At Wickes, we believe everyone deserves a home they can feel proud of. Our colleagues help customers find the products, advice and solutions to make that happen.

We’re a team of genuine, hard-working people who care about doing a good job. If you enjoy selling, building relationships and helping customers bring their plans to life, you’ll fit right in.

We’re a Disability Confident Employer and committed to building a diverse workforce that reflects the communities we serve. We welcome applications from disabled people and are committed to providing an accessible recruitment process and workplace for everyone. If you require any support or reasonable adjustments, please let us know here.