Kiosk Team Member

The Wonderfield Group; Grangemouth; On-site; GBP 1,544,000 - 2,163,000; Full time

Benefits offered by this job

Free YO! food

Professional qualifications paid

Wellbeing support

Discount platform access

50% off food for you and 3 friends

Annual trip to Japan

Job summary

Panku Grangemouth is seeking dedicated staff to help run a vibrant kiosk. You will assist in daily operations, prepare and serve fresh bowls, and ensure accuracy in delivery records, waste tracking and temperature checks.

Join as a frontline team member and contribute to excellent food quality and customer service, building loyalty while thriving in a fast-paced environment.

Qualifications

• Food preparation and handling in a busy kiosk environment.
• Ability to deliver consistent quality in a fast-paced setting.
• Strong customer service and upselling skills.

Responsibilities

• Assist manager in daily kiosk operations.
• Prepare and serve food with a smile.
• Keep accurate records of deliveries, wastage and temperatures.
• Support customer loyalty through high food and service standards.
• Confidently engage with customers and drive sales.

Skills

Food prep

Customer service

Attention to detail

Sales skills

Communication

Job description

Operations - Panku Grangemouth

Contract: Full Time

Salary: £13.21

Contracted Hours: 20

We’re Panku! A group of food lovers with one common passion to create freshly made, delicious rice & noodle bowls, sizzling street food and hand-rolled sushi for everyone to enjoy. Panku brings together all the flavours of East and Southeast Asia to one place. From umami Japanese or punchy Korean to the aromatic fresh flavours of Thailand and Vietnam, Panku has it all to feast on.

We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey Our people are at the heart of what we do:

• You will be a role model, have an appetite for success and a real thirst for delivering exceptional results.
• You will be ambitious and hungry to learn.
• You will always strive to do your best.
• You will be enthusiastic and have a positive disposition.
• You will embrace challenges head on, with a willing can-do attitude.
• You will want to be part of our success story.

What you'll be doing:

• You will be assisting your manager in the daily running of our kiosk, preparing food and serving customers with a smile.
• You will be highly attentive to detail and be capable of delivering consistent standards in a face paced environment.
• You will be ensuring daily records of deliver, wastage and temperature checks are completely and recorded accurately.
• You will support us to build customer loyalty by ensuring the highest possible quality in food and service standards.
• You will interact confidently with our customers- have fantastic menu knowledge and will drive sales ensuring they always leave happy with both quality of our food and customer service.

We're proud to offer:

• Fantastic working hours- no late nights!
• Power your shift with full choice of free YO! food
• Opportunity to grow with YO! we will pay for you to achieve professional qualifications (up to Degree level) whilst you work.
• Brilliant support services designed to enhance your physical, mental and financial wellbeing.
• Bespoke reward platform including access to retail, cinema & gym discounts.
• 50% off your food every time you dine with us for you and 3 friends.
• Contribute towards our award-winning sustainability initiatives that delivers progress against 9 UN sustainability goals. We're committed to responsibly sourcing and all our seafood, therefore we only use source sustainable fish. All our packaging is recyclable and 80% of our packaging is already made from recycled plastic.
• Annual Awards ceremony celebrating our success and offering winning Managers free trips to Japan.
• Because our business is expanding meaning we can offer you job security and the opportunity to grow your career alongside us

About us:

Come roll with us and be part of something big. Celebrate global success across:

• Over 1500 retail kiosks globally (YO!, Panku, Mai Taiko Snowfox & Bento)
• Our Taiko manufacturing and distribution centre
• 63 YO! restaurants
• 50 major retail partners
• 3700 locations globally From Hawaii to