Kiosk Staff - Brighton and Hove

Sodexo; Kemp Town Estate; On-site; GBP 100,000 - 125,000; Part time

Job summary

A world leading food management company is hiring Kiosk Staff for the Brighton & Hove Albion Football Club for the 2026 Football Season. The role involves serving drinks, handling payments, and ensuring customer satisfaction in a fast-paced, busy environment. Ideal candidates should possess excellent communication skills and a proactive attitude, with or without previous hospitality experience. Competitive pay is offered for both over and under 18s, with flexible shifts on match and non-match days.

Qualifications

• Excellent verbal communication skills.
• Being friendly yet professional.
• Being a team player with an ability to resolve conflict.
• Good attention to detail and punctuality.
• Proactive attitude is key.
• Experience within hospitality is a plus.
• Flexible can-do attitude.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Handling and preparing alcoholic and non-alcoholic drinks.
• Taking payments at the kiosk using tills.
• Restocking food and drink items.
• Welcoming guests and taking orders.
• Ensuring customer satisfaction.
• Serving guests efficiently while maintaining cleanliness.
• Answering guest questions and making suggestions.

Skills

Excellent verbal communication skills

Friendly yet professional

Team player

Good attention to detail

Proactive attitude

Ability to multi-task

Job description

We currently have an opportunity for Kiosk Staff to join our team at Brighton & Hove Albion Football Club. This opportunity will be to join the team for the 2026 Football Season. With the opportunity to work at Matchdays and Non matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility. The retail general admission areas of the stadium are busy and boast a fantastic atmosphere. We require Cashiers and Pourers to work in the various kiosks within the stadium. We are looking for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. Ideally you will have worked within the hospitality sector previously, but we are open to those who are looking to secure their first role and those who want to learn lots of new skills.

Responsibilities

• Handling and preparing alcoholic and non-alcoholic drinks
• Taking payments for drinks using the tills in the kiosk
• Restocking food and drink items in the kiosk
• Welcoming guests and taking orders
• Care about customer satisfaction and deliver the optimal client service experience
• Serving guests in a friendly, welcoming and efficient manner while maintaining a clean and safe work environment
• Help answer questions and make suggestions regarding food and beverage choices and related items

Qualifications

• Excellent verbal communication skills
• Being friendly yet professional
• Being a team player with an ability to resolve conflict and take criticism
• Good attention to detail and punctuality
• Being proactive is key
• Experience within hospitality
• A flexible "can do" attitude
• The ability to multi-task within a fast-paced environment

Package Description

• Over 18s: £12.21 per hour
• Under 18s: £10.43 per hour
• Flexible working
• Match Days and Non-Match Days (C&E Events) which includes evening & weekend shifts