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Kings Sports Bar Manager

Metropolitan Gaming

London

On-site

GBP 35,000 - 50,000

Full time

2 days ago

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Job summary

Metropolitan Gaming is seeking a passionate Kings Sports Bar Manager in London to lead a dynamic team and create an exciting environment for sports enthusiasts. The role includes managing daily operations, ensuring exceptional service, and driving sales while fostering a positive atmosphere.

Benefits

50% off food and drinks in all UK venues

Generous shift allowance

Employee rewards and discounts

Training & Development

Cycle to work scheme

Company pension

Employee health and well-being services

Holiday accrual with length of service

Qualifications

Prior experience in bar management or a related hospitality role.
Strong leadership and team management skills.
Ability to work in a fast-paced environment and adapt to changing demands.

Responsibilities

Lead and manage a team of bar staff.
Develop and implement operational strategies for the bar.
Monitor and maintain bar inventory levels.

Skills

Leadership

Customer Service

Bar Operations

Inventory Management

Communication

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This range is provided by Metropolitan Gaming. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Who We Are

Metropolitan Gaming Group is the multi-channel gaming and leisure brand for people who live city life to the full. The home of Metropolitan Gaming Online and Metropolitan Casinos, we're dedicated to providing exceptional experience and service for our guest's whichever platform or venue they visit.

Our eleven city destinations across the UK and Egypt include the iconic Empire Casino in Leicester Square, and London's newest luxury casino Metropolitan Mayfair. We're a 'Why Not?' brand that likes to challenge the status quo and we're passionate about: looking good, feeling great; keeping our finger on the pulse; doing things with a twist; and being safe hands for our customers and people.

Who are we looking for?

You will be a passionate, dynamic and experienced Sports Bar Manager to lead our team and create an exciting, high energy environment for sports fans from all aspects of sports. You will be sports obsessed, (yes, really!). The ideal candidate is passionate about hospitality, knowledgeable about food and beverage operations, skilled at managing a fast paced bar setting and has a thorough knowledge of all sports. You will be responsible for overseeing daily operations, ensuring exceptional customer service and driving sales while maintaining a fun and safe atmosphere. Most of all, you will LOVE what you do (and your team will too…).

Job Responsibilities

Lead and manage a team of bar staff, providing guidance, training, and performance evaluations.
Develop and implement operational strategies to enhance bar efficiency and guest satisfaction.
Monitor and maintain appropriate levels of bar inventory, including beverages, supplies, and equipment.
Create and promote sports related events, viewing parties and local partnerships
Engage with customers and sports fans through social media and promotions
Build relationships with local fan groups to drive attendance
Maintain cleanliness and organization of the bar area, ensuring compliance with health and safety regulations.
Handle guest inquiries, concerns, and feedback, resolving issues promptly and professionally.
Implement and enforce company policies and procedures to uphold service standards.
Collaborate with other departments to coordinate events, promotions, and special bar-related activities.
Recruit, train and supervise bar and restaurant staff to deliver excellent service
Create and manage employee schedules to optimise efficiency and labour costs
Motivate and coach team members, fostering a positive and professional work environment
Handle conflict resolutions and staff management
Full accountability of the Profit and Loss account for King’s Sports Bar
Implement and drive a guest obsessed venue where KPI’s and measures are driven to success
Spearhead key events and drive brand partnerships with our key suppliers. Ensuring we gain great marketing support and USP’s to drive our key events
Work with the marketing team to promote in-house events, seasonal offers, and customer engagement initiatives namely digital darts in Kings Sports Bar
Identify and implement upselling and cross-selling opportunities to drive food and beverage sales

Required Skills:

Prior experience in bar management or a related hospitality role.
Strong leadership and team management skills.
High Volume bar operations
Implementing processes to improve service and operations
Recruiting, building and training teams of bar staff
Excellent communication and interpersonal abilities.
Thorough understanding of beverage operations and inventory management.
Ability to work in a fast-paced environment and adapt to changing demands.
Proficiency in point-of-sale (POS) systems and basic computer applications.
Knowledge of industry regulations and safety standards
Identify and implement upselling and cross-selling opportunities to drive food and beverage sales
Personal License Holder (where possible)

Benefits

We also have many benefits for our employees. Here is a sample of the many we offer our team:

50% off food and drinks in all our UK venues
Generous shift allowance
Extensive employee rewards offering discounts from travel, retail, hospitality to health and well-being
Training & Development
Cycle to work scheme
Company pension
Employee health and well-being services
Refer a Friend incentive scheme
Financial advice services
Holiday accrual with length of service

Please Note: You must be aged 18 or over and have the right to work in the UK.

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Management and Manufacturing
Industries
Restaurants

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