Kids’ City Visitor Experience Host (Reception)

Kidzania London; Greater London; Sur place; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Free tickets

Discounts

Birthday parties

On-site parking

Training courses

Résumé du poste

KidZania London is seeking a friendly Customer Service Host to respond to pre-visit enquiries and post-visit feedback, while covering a reception area. The role involves issuing tickets and visitor passes, taking telephone calls, replying to emails, and supporting the Admissions team during busy periods.

Join a dynamic guest-focused team and enjoy benefits such as free and discounted KidZania tickets, shop and dining discounts, on-site parking, and opportunities for training and development.

Qualifications

• Previous customer service experience preferred.
• Can-do attitude and proactive approach.

Responsabilités

• Answer pre-visit enquiries and post-visit feedback.
• Issue tickets and visitor passes; handle calls and emails.
• Assist Admissions team during busy periods.

Connaissances

Customer service

Communication

Problem solving

Description du poste

KidZania London is seeking a friendly Customer Service Host to respond to pre-visit enquiries and post-visit feedback, while covering a reception area. The role involves issuing tickets and visitor passes, taking telephone calls, replying to emails, and supporting the Admissions team during busy periods.

Join a dynamic guest-focused team and enjoy benefits such as free and discounted KidZania tickets, shop and dining discounts, on-site parking, and opportunities for training and development.