Admissions Team Leader - Fun, Fast-Paced Visitor Experience

Kidzania London; Greater London; On-site; GBP 20,000 - 24,000; Full time

Benefits offered by this job

25% Retail Discount

Birthday Party Discounts

On-site food discount

Westfield Discounts

Ticket discounts

Job summary

KidZania in London is actively recruiting for a number of energetic Team Leaders. You will line-manage front-line staff in Admissions, motivate large groups daily, and foster high performance while addressing underperformance.

You’ll help maintain high customer service standards and resolve visitor queries promptly, ensuring a fun and safe environment for kids and accompanying adults. The role is full-time with a permanent contract, offering a fun, inspiring workplace, training and development

Qualifications

• Previous experience in a similar role

Responsibilities

• You will help line manage a core team of front line Zupervisor’s either within our Admissionsdepartments. You will motivate large groups of employees on a daily basis and encourage great performance whilst being able to manage poor performance too!
• Ultimately you will play a big part in keeping high customer service standards, resolve visitor issues and queries at first instance and maintain a fun, safe environment for the Kids and their adults!

Job description

KidZania in London is actively recruiting for a number of energetic Team Leaders. You will line-manage front-line staff in Admissions, motivate large groups daily, and foster high performance while addressing underperformance.

You’ll help maintain high customer service standards and resolve visitor queries promptly, ensuring a fun and safe environment for kids and accompanying adults. The role is full-time with a permanent contract, offering a fun, inspiring workplace, training and development