Kidney & Transplant Admin Coordinator — Patient-Focused

Monash Health; Greater London; On-site; GBP 31,000 - 45,000; Full time

Job summary

Monash Health’s Kidney & Transplant Service invites an experienced Transplant Administration Officer to join a busy, patient-focused team in Melbourne. You will coordinate transplant clinics, manage waitlists, process referrals and maintain accurate patient records while delivering high-quality reception, phone and email support.

Ideally, you have healthcare administration experience, strong communication, meticulous data handling and proficiency with EMR systems and Microsoft Office.

Qualifications

• Experience in healthcare or medical administration.
• Excellent communication and customer service skills.
• Confidence with patient administration systems and electronic medical records.
• Strong organisational abilities and ability to manage competing priorities.
• Proficiency in Microsoft Office applications.

Responsibilities

• Coordinate transplant clinics, appointments and waitlists.
• Process referrals and support transplant assessments.
• Maintain accurate patient records and documentation.
• Provide professional reception, telephone and email support.
• Support multidisciplinary meetings, reporting and data collection.
• Liaise with internal teams and external healthcare providers.
• Assist with general administrative and operational requirements.

Skills

Healthcare administration

Client communications

Data entry

Organisational skills

Microsoft Office

Tools

Electronic Medical Records (EMR) systems

Job description

Monash Health’s Kidney & Transplant Service invites an experienced Transplant Administration Officer to join a busy, patient-focused team in Melbourne. You will coordinate transplant clinics, manage waitlists, process referrals and maintain accurate patient records while delivering high-quality reception, phone and email support.

Ideally, you have healthcare administration experience, strong communication, meticulous data handling and proficiency with EMR systems and Microsoft Office.