Kia Sales Manager

Drayton Motors; Grantham; On-site; GBP 30,000 - 50,000; Full time

Job summary

Drayton Motors is seeking a dynamic Sales Manager based in Grantham, England. The ideal candidate will have a proven track record of at least 5 years in car sales, demonstrating excellent customer relationship management and negotiation skills. You will be responsible for achieving sales budgets, managing used stock, and coaching the sales team to ensure exceptional customer experiences while adapting to market demands.

Qualifications

• Minimum of 5 years' experience in car sales.
• Proficient in selling add-on products.
• PC literacy is essential.

Responsibilities

• Achieving sales budgets and managing stock.
• Coaching and motivating the team.
• Maintaining customer service standards.

Skills

Excellent organisation skills

Customer relationship management

Negotiation skills

Job description

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The successful candidate will have up to date knowledge and relevant experience gained within the motor industry, as well as the ability to build good customer relationships and negotiate profitable transactions.

Key Responsibilities:

Achievement of Sales Budgets and Manufacturer Targets

Used Stock Management including advertising, purchasing and disposals

Coaching and motivating the team with daily and measured 1-2-1 review meetings

Maintain a positive and strong relationship with the manufacturer partners

Regular review of online presence and amending adverts and pricing in line with market movements as required

Maintaining customer service standards and processes that are in line with business requirements

Managing enquiries and identifying opportunities to grow market share, long term loyalty and profitability

Creating high quality marketing and promotion strategies

Engaging with local people and businesses to explore profit opportunities

Monitor and evaluate customer needs and competitor activity

Regularly communicate and interact with members of other departments to develop the business and the business team ethos

Value part exchanges and stack deals for the sales team

Source new stock as required

Consistently achieve 100% Customer Satisfaction scores

Monthly performance reviews with sales team to assist their development

Requirements:

Minimum of 5 years’ experience in car sales

Must be driven, enthusiastic and keen to exceed both company and customer expectations

100% focussed on delivering an excellent purchasing experience for customers

Excellent organisation and diary management skills

PC literacy is a must

High standard of admin and paperwork skills

Proficient in selling add-on products such as paint protection and other warranty/insurance related products

Proficient in following an FCA compliant process

Be able to work additional hours beyond closing times and possibly days off in order to meet customer requirements

Open to new ways of doing things and able to quickly adapt to our processes

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail Motor Vehicles

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