Keyholder (Beauty Advisor)

TN United Kingdom; Bradford; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a vibrant team as a Beauty Advisor at a leading beauty retailer. You will provide exceptional customer service, enhance client beauty experiences, and contribute to achieving sales goals. Ideal candidates have a passion for beauty and strong communication skills.

Qualifications

• 1-2 years of experience in a similar role in fashion or beauty.
• Strong knowledge of beauty products and trends.

Responsibilities

• Deliver outstanding service by engaging and servicing all visitors.
• Achieve business goals as defined with the Store Manager.
• Ensure the store complies with all KIKO standards.

Skills

Customer Service

Communication

Sales

Beauty Knowledge

Job description

Are you passionate about beauty and helping others enhance their unique style? Join our vibrant team at KIKO Milano as a Beauty Advisor. As a KIKO Milano Beauty Advisor, you’ll play a pivotal role in providing exceptional customer service and beauty expertise to our valued clientele.

MAIN RESPONSIBILITIES

CUSTOMER EXPERIENCE / BUSINESS MANAGEMENT

• Deliver outstanding service by engaging, connecting, and servicing all visitors with the right behaviour (attitude, outfit, and make-up look in line with KIKO standards).
• Achieve business goals as defined with the Store Manager (Customer Experience, Sales, KPIs).
• Satisfy customer needs through cross-selling products.
• Complete all BeKIKO dossiers, quizzes, and training elements.
• Update management on issues that may affect customer experience and KPI results (e.g., trends, stock, housekeeping).
• Potentially undertake responsibilities as a ‘Beauty Tutor’ to assist in training the store team.

PROCEDURES & POLICIES EXECUTION

• Ensure the store complies with all KIKO standards.
• Adhere to KIKO procedures as outlined in the KIKO STORE BOOK and by the Store Manager.
• Maintain high standards in store image (layout, merchandising, housekeeping) and customer care.
• Stay updated on market trends.

MINIMUM REQUIREMENTS

• 1-2 years of experience in a similar role in fashion or beauty.
• Strong knowledge of beauty products and trends.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced retail environment.
• Full flexibility to work evenings, weekends, and holidays.
• Proven ability to meet sales targets.
• Experience in product demonstrations and makeup application.
• Knowledge of skincare routines and techniques.
• Ability to maintain a clean and organized work area.

Please note that if you are NOT a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information.

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Created on 17/05/2025 by TN United Kingdom