Key Worker (Drug and Alcohol)

WMJobs; England; On-site; GBP 26,000 - 31,000; Full time

Job summary

Cranstoun Worcestershire is seeking multiple Keyworkers to support individuals affected by alcohol and/or drug use within six Worcestershire districts. You will deliver assessment, engagement support, case load management and harm-reduction interventions, contributing to safer, healthier lives.

DBS checks apply for all posts. Role operates across Redditch/Wychavon or Kidderminster/Bromsgrove with core hours Monday–Friday, 9am–5pm, and some evenings to meet service needs.

Responsibilities

• Deliver a good quality and safe service to people supported, including assessment and engagement support.
• Case load management and harm reduction interventions.
• Provide needle syringe programme delivery and associated harm reduction activities.
• Maintain diary management with integrity, enthusiasm and proactive planning.
• Attend to service delivery requirements, including occasional evenings.

Job description

Cranstoun,

Salary: £26,140 - £31,400 per annum, depending on experience

Hours: 35 hours per week

Location: Worcestershire with a caseload in one of our locality teams: Redditch and Wychavon or Kidderminster and Bromsgrove

Contract: Permanent

Job Ref Number: 1797

Are you passionate about making a real difference in people’s lives? At Cranstoun, we are a social justice charity with a global ambition: to be a world-class leader in rebuilding lives. We are looking for multiple Keyworkers in the Cranstoun Worcestershire drug and alcohol treatment service who share our values and are ready to support individuals affected by alcohol and/or drug use on their journey to healthier, safer lives.

Cranstoun’s Keyworkers are based in operational teams covering the six districts of Worcestershire and overseen by an Operations Manager and Senior Practitioner.

You will be responsible for delivering a good quality and safe service to the people you support including assessment and engagement support, case load management, needle syringe programme delivery, harm reduction and interventions. You will have good knowledge of harm reduction and if you are someone who enjoys problem solving to help people to change their lives for the better, this role’s right for you.

The most important thing you’ll bring to this role is your desire and ability to make a positive difference to people’s lives.

Our staff teams are motivated and committed to delivering a quality service to residents of Worcestershire and we are looking for likeminded individuals to join us. You will have good Microsoft Office skills and be able to manage your own diary efficiently and proactively. You will have integrity, enthusiasm, and a passion to make a difference.

All post holders may be required to work some evenings and some unsociable hours in order to meet our service delivery requirements. The service operates core hours of Monday – Friday, 9am – 5pm. The service also offers additional service hours on some days between 8am – 9am and 5 – 7pm. There will be a requirement to cover these hours on a rota basis.

This post will be subject to an Enhanced DBS Disclosure, checks against the Adult and Young Persons Barred List.

For further information please contact Lisa Dowd, Deputy County Manager, at [e-mail]

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

Closing date: 29 November 2026.

Interview date: week commencing 30 November 2026.